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Singapore - Operations Executive

Confidential

Shah Alam, Selangor Darul Ehsan permanent

Posted: March 20, 2026

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Quick Summary

We are looking for an Operations Executive to join our team in Shah Alam, Selangor Darul Ehsan, Malaysia. The ideal candidate will have experience in operations management and be able to work with our global network of offices across 70 countries.

Job Description

Who are Inchcape?

At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.
Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices across 70 countries and a team of more than 3,000 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organizations.
We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Contract type: Permanent

Location: looking for Malaysians staying at Johor

Job Purpose : Communicate, Plan and Execution of port call planning, Provide professional services that meet/exceed Principal/ship masters’

Duties and Responsibilities :

Port Call Planning / Execution

Understand port call requirement and expectation of Principal/Ship master

Execute port call turnaround in the most cost-effective and expeditious

Closely monitor and update stakeholders on port call progress

Ensure Principals’ best interests are always.

Effective Communication

1. Concise and timely communication with authorised recipients and

2. This include but not limiting to routine pre-arrival, port call updates and post-call follow-ups.

Statutory Declarations of a Port Call

Timely and truthful declarations to relevant government agencies relating to vessel call, not limiting to

Immigration and Checkpoint Authorities (ICA)

Maritime and Port Authority of Singapore (MPA)

Customs and Excise Department

National Environment Agency (NEA)

Security/Enforcement Agencies

Operators / Management of facility involved

On-Site Coordination

Physical attendance onboard ships or sites when necessary, providing on-site coordination of services and deliveries.

Provide local expert advice

Keeping abreast of latest development in port regulations, industry and ISS Policies and Procedures.

 

HSSE/Legal Compliance

Ensure all services provided comply with local regulations/guidelines set out by relevant government agencies and ISS Policies/Procedures

Training

Timely completion of trainings assigned

Utilisation of ISS Systems

Ensure full utilisation of all ISS systems (ONEDA and Optics) according to Standard Operating Procedures.

Knowledge 

Maritime Operations

Local law and regulations

Local Industry Knowledge

Skills

Hard skills (Intermediate)

MS Outlook

MS Word

MS Excel

Written and spoken English

Port and Immigration documentation

Soft skills (Intermediate)

Effective Communication

Integrity

Interpersonal Skill

Responsibility

Planning and Delivery Work Ethic

Adaptability and Change Time Management

Risk Analysis Teamwork

Inter-cultural competence

Experience 

At least 1 year of working experience either

In ship agency service industry with track records

In Oil/Gas/Offshore industry As Engine or deck cadet

Qualification

At least GCE “O” Level with credit in English and Mathematics

Diploma in Maritime Studies

Character and personl qualities

Dedication

Reliability

Punctuality

Flexible

Independence

Integrity

Other requirements 

Willing to work irregular and outside office hour

Physical fit for ship boarding in anchorages, container ports, petrochemical installation and shipyards

Not an Aquaphobia and/or Acrophobia

QHSSE – Health, Safety, Security and Environment (Mandatory requirements)

Championing appropriate health, safety, security and environment (HSSE) risk assessments becomes part of the company culture.

Accountable for the implementation and monitoring of actions that mitigate risk and enhance controls/processes, to ensure that QHSSE of all Inchcape Stakeholders are known and staff/suppliers/crew feel empowered and accountable for their own safety.

Ensure full compliance with, and implementation of, the Inchcape QHSSE Management System

Ensure that appropriate resources are allocated to control QHSSE risk

Accountable for ensuring that clear, appropriate and timely communication channels are put in place to report and manage QHSSE risk

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce that works together to provide our customers with the exceptional service they deserve. To reach the highest standards, we depend on our people, their welfare, training and expertise. We realize the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:
Global Perspective - we connect the world and see the bigger picture.

The Power of People - we rely on the strength of local agent knowledge and relationships.

Progress - we adopt new thinking and push for positive change in our industry.

In return, we will offer you:
 
A diverse range of benefits, depending on your geographical location. Globally, as a minimum, you will receive:
 
•    A retirement savings plan
•    Life assurance
•    Holiday
•    Competitive salary
•    Employee Assistance Programme
•    Career development and progression opportunities
•    Values Award celebration events

Plus, much more!

If you think that you have the right skills, knowledge and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!

#ISSthebiggerpicture

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

Inchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the centre of everything we do. We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.

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