Showroom Sales & Operations Coordinator (Furniture and Home Décor)

ABOUT THE ROLE

We are seeking a full-time Showroom Sales and Operations Coordinator to join our furniture and home décor store team in Omaha. This position is hands on, fast paced, customer facing, and ideal for someone who enjoys staying busy, learning products in depth, supporting designers, and contributing to a team driven business.

This is not a sit at the desk or ring and go retail position. Each day is active and varied and you will be involved in retail sales, customer service, merchandising, inventory support, and daily store operations. We are looking for someone who wants to grow with the company, take ownership, and contribute to our long term goals while helping deliver a consistent, high touch customer experience.  We value people who take pride in their work, communicate clearly, and enjoy being part of a collaborative team.

RESPONSIBILITIES

Sales and Client Experience

Greet and assist walk-in customers in a professional, welcoming manner

Confidently sell products and guide customers through purchasing decisions

Provide product knowledge and recommendations to support a premium in store experience

Operate the point of sale (POS) system for checkout, refunds, and returns

Answer phones and route inquiries appropriately

Maintain and manage the appointment calendar

Communicate with interior designers when their clients are in the store

Store and Inventory Operations

Receive and process new inventory (unbox, inspect for damage, tag, stage, and merchandise)

Assist with inventory organization, counts, and general stock support

Maintain visual merchandising standards and store presentation

Support general store upkeep, organization, and product restocking

Ensure the store reflects our brand standards, values, and level of service

Team & Business Support

Collaborate with retail, design, and warehouse teams to support daily operations

Follow systems and procedures while offering thoughtful improvements

Represent the company’s values and professionalism in day to day interactions

Schedule & Compensation

Full-time, salaried position

Requires 2 Saturdays per month, business hours 11:00 AM to 3:00 PM

Weekday schedule 8:30 AM to 5:00 PM

Competitive salary based on experience

QUALIFICATIONS

Retail, store, hospitality, or customer service experience preferred

Sales experience strongly preferred (furniture, home décor, or specialty retail experience a plus)

Strong communication and organizational skills

Comfortable multitasking in a busy, customer facing environment

Reliable, detail-oriented, and professional

SPECIAL DEMANDS

The following requirements are essential to success in this role and are not optional.

This Role Requires

Someone who enjoys being on their feet and engaged throughout the day

A self starter who takes ownership and notices what needs to be done

A team player who values consistency, accountability, and communication

Someone interested in retail, design, home furnishings, interior design, and customer experience

A professional looking for more than a short-term or “just retail” job

 Not a Match For

Someone looking for a passive or low responsibility retail role

Anyone who prefers minimal customer interaction

Someone uninterested in learning products or contributing beyond checkout

As an interior design and retail store we have a lot of furniture moving through the space, so physical strength is required. Candidates must be able to lift and carry up to 50lbs and stand or walk for extended periods of time. Occasionally additional hours may be needed to support the team and client experience. Candidates must be able to perform in environments of varying temperature and noise conditions and must report to work on time as directed by management.