Shopify E-Commerce Manager

Job Title: Shopify E-Commerce Manager

Job Type: Full-time / Remote

Work Hours: PST

Key Responsibilities:

Shopify Store Management:

• Manage, maintain and optimize the Shopify store, including product setup, categorization, pricing and merchandising.

Product Data & Audits:

• Ensure product data accuracy, including descriptions, images, tags, variants, and inventory across all sales channels.

Promotions & Campaign Execution:

• Set up and manage promotions, discount codes, and sales events.

Third-Party Channel Syncing:

• Sync and manage product feeds across TikTok, Meta (Facebook & Instagram), Google Shopping, and other marketplaces.

Product Tag & Category Optimization:

• Implement and maintain product tagging strategies to enhance searchability and filtering.

NetSuite Product Management:

• Manage product data, pricing updates, and inventory syncing within NetSuite for seamless e-commerce operations.

Performance Audits & Reporting:

• Regularly audit product performance, pricing, and promotions.
• Provide reports with actionable insights to improve sales and efficiency.

Collaboration with Marketing & Merchandising:

• Work closely with marketing, design, and merchandising teams to execute promotional strategies effectively.

SEO & Product Descriptions:

• Optimize product listings for search visibility and conversion, leveraging SEO best practices.

Automation & Process Improvement:

• Identify opportunities to automate workflows and improve efficiency in product management and promotions.

Customer & Sales Support:

• Assist in resolving product-related issues, ensuring a seamless customer experience.

Requirements:
• C1 English Level
• Proven experience managing Shopify stores setup, including product and order management.
• Experience managing product feeds across TikTok, Meta (Facebook & Instagram), Google Shopping, and other marketplaces.
• Strong knowledge of e-commerce best practices, digital marketing, and site optimization.
• Proficiency in NetSuite or other ERP systems for product and inventory management.
• Familiarity with analytics tools, like Google Analytics, to track performance and inform decision-making.
• Excellent attention to detail, communication, and organizational skills.