Shipping Associate

About TWENTY2

TWENTY2 is a female-led, high-end private label wallpaper and textiles production company. As a full-service partner, our design-driven team provides development and manufacturing expertise for private label collections and custom projects. We put our knowledge to work for our partners—when they succeed, so do we.

Position Overview

TWENTY2 is seeking a full-time Shipping Associate to join our Shipping Department. This is an excellent opportunity for someone with strong communication skills and a keen eye for detail. The role is both physical and computer-based, requiring extended periods on your feet and the ability to lift up to 50 pounds.

A typical day includes:

70%: Picking, packing, and shipping custom wallpaper and textile orders

10%: Collaborating with Customer Support to resolve shipping-related inquiries

20%: Supporting departmental operations, including inventory, stocking, workspace upkeep, and light facilities-related tasks

Schedule
Our working hours are Monday through Friday, 9:00 AM to 5:00 PM. Employees are paid for a full 8-hour workday; this schedule is inclusive of a 30-minute meal period.

Key Responsibilities

Pack wallpaper and textile orders to high company standards

Use company systems (Monday.com, Odoo, ShipStation) to process orders and generate shipping labels

Review packing slips and order details to ensure accuracy for domestic and international shipments

Partner with Customer Support to address shipping inquiries in a timely, professional, and solution-oriented manner

Ensure all orders ship on time or ahead of schedule

Receive and distribute incoming small parcels to appropriate stock locations, departments, or team members

Operate equipment such as rolling ladders and pallet jacks

Maintain a clean, organized, and safe work environment

Assist with inventory organization and departmental upkeep

Support light facilities needs as required (e.g., trash, general maintenance coordination, exterior upkeep)

Perform other related duties to support the Shipping and Facilities department

Qualifications

2-3 years of professional shipping experience

Customer service experience preferred

Strong written and verbal communication skills

Ability to communicate clearly, concisely, and professionally with both team members and customers

Exceptional attention to detail and commitment to accuracy

Strong organizational and time management skills

Ability to follow direction and work both independently and collaboratively

Comfortable working in a deadline-driven environment

High school diploma or equivalent

Ability to lift up to 50 pounds

Ability to safely use rolling ladders and other small equipment

Ability to learn and navigate internal software systems

Resourceful with strong problem-solving skills

Every department at TWENTY2 values precision and attention to detail. The Shipping team plays a critical role as the final checkpoint, ensuring every order meets our quality standards before it reaches its final destination.

Our Commitment to Inclusion

Studies have shown that individuals from marginalized communities, including women, LGBTQIA+ individuals, and people of color, are less likely to apply unless they meet every qualification. If this role excites you but you don’t meet every requirement, we encourage you to apply.

Benefits

20 days of paid time off

Paid holidays

Paid Family Leave

Medical benefits

Professional development opportunities

401(k) program

Bonus program and more