Shift Supervisor, MilkShake Factory *Daytime and Evening hours available*(Cranberry Twp)

Job Title: Shift Supervisor

Location(s): Pittsburgh, PA

Job Type: Full-time or Part-time 

BENEFITS 

Competitive Wages + Tips 

Flexible Schedule  

Management career advancement opportunities 

Eligibility for Medical, Dental, Vision, and Life Insurance 

401k Plan with employer matching contributions 

Paid Time Off + Holiday Pay 

Pittsburgh Penguins® partnership perks; tickets, merchandise, etc.   

Free milkshake during shift 

40% Employee Discount 

POSITION OVERVIEW 

Our Shift Supervisors keep things spinning and shaking during scheduled shifts. Shift Supervisors work alongside and lead team members to meet or exceed shift goals while maintaining a fun and professional retail environment.  They are trained to have a strong understanding of the company, culture, and team with a focus on providing an unforgettable experience for every customer. 

ABOUT US 

Since 1914 our family’s love of chocolate has been handed down from generations of chocolatiers. Today, The Milk Shake Factory is Pittsburgh's premier milkshake and chocolate destination. Using farm fresh dairy sourced from local farms, The Milk Shake Factory serves up handspun shakes, craft sundaes, and gourmet chocolates. 

Our team really is our family, and we feel that way every day. We believe that all our employees deserve the peace of mind that comes along with personal security. That’s why we offer our full-time employees a comprehensive benefits package, including competitive compensation, healthcare, vision and dental benefits, an FSA account, life insurance policies, short term disability, long term disability, and 401k options. 

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While at The Milk Shake Factory®, you will be exposed to all facets of our business. You will create with us, learn with us, and grow with us in an environment that is diverse and inclusive. 

REQUIREMENTS 

Strong communication skills, interpersonal skills, and exceptional customer service skills 

Proven ability to work in a fast-paced team environment while demonstrating leadership and delegation skills 

Ability to judge and appropriately react to business activity to ensure labor management 

Attention to detail and safety requirements 

Manual dexterity and good hand-eye coordination 

Previous customer service and cash handling experience  

Available to work flexible hours that may include early mornings, evenings, nights, weekends, and holidays 

High school diploma or GED 

Must perform physical activities to accomplish assigned duties, such as walking and standing for up to and including 4 hours at a time, bending, stooping, reaching, and lifting to 25 pounds  

The Milkshake Factory provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. In addition to federal law requirements, The Milkshake Factory complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.