Shift Quality Technician - Epping, Cape Town

Overall Responsibility:

The Shift Quality Technician collaborates with the production team leaders to ensure that all quality related company procedures are adhered to, and products meet internal quality standards.

Focus Area 1: Maintain safe, healthy and risk-free working environment

Adhere to SHP Safety, Health & Environment (SHE) standards in all daily activities.

Participate in safety observations, follow established safety processes, and report or escalate identified gaps.

Implement and sustain 5S standards in the designated work area, maintaining workplace organization and discipline.

Always adhere to safe working practices

Follow all standard operating procedures (SOPs), risk assessments, and safe work instructions.

Conduct pre-task safety checks before starting equipment or processes

Focus Area 2: Manufacturing Excellence culture

Consistently follows Manufacturing Excellence (ME) pillar tools and standardized work processes.

Adhere to structured shift handover requirements to ensure operational continuity and information accuracy.

Maintain the Operator Workstation concept throughout the shift

Perform assigned Autonomous Maintenance tasks in accordance with established standards.

Take responsibility for basic equipment condition, inspection, cleaning, and lubrication activities.

Report equipment abnormalities and support restoration to basic conditions.

Support the continuous improvement culture

Focus Area 3: Quality Governance

Collaborating with team leaders and operators to verify production related checks

Conduct verification checks & inspections on shop floor

Responsible for assessing all materials not conforming to company standards and ensuring the quarantine thereof. This includes raw materials, packaging materials and finished goods

Ensure that production activities comply with food safety standards

Schedules and other monthly KPI’s will be established to maximise the effectiveness of this support.

Focus Area 4: Quality Reporting

Own, maintain and report level 1 quality parameters

Reporting must be timely and accurate

Focus Area 5: People Support

Coaching and training of production staff

Collaborate with production staff to identify training needs.

Conduct training and assessments of shift operators required to carry out QC analysis.

Focus Area 6: Lab Equipment Maintenance

Ensure Lab equipment is maintained and in good operational state

Provides first level problem solving support for all lab instruments used for quality at source analysis

Minimum Requirements

Matric or Grade 12 equivalent

Degree/Diploma in food science, microbiology, analytical or related field

Minimum of 1 year experience in a FMCG environment

Shift Based position

Skills and Competencies

Strong technical and problem-solving ability

High attention to detail with a high level of accuracy

Ability to work independently and collaboratively with quality and production teams

Good communication and record-keeping skills

Commitment to health, safety, and quality standards

Strong documentation and record-keeping ability

NB: Specific duties/responsibilities will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive. The post holder will be expected to be flexible in supporting the business by undertaking any other responsibilities which are aligned with this job level.