Settlement Housing Officer

Association for New Canadians is a non-profit, community-based organization dedicated to the provision of settlement and integration services for immigrants and refugees. 

Job Title: Settlement Housing Officer 

Location: St. John’s, NL 

Position Type: 1 full-time position until March 31, 2026, with possibility of extension pending budget availability and satisfactory performance 

Closing date: Until filled 

Reporting to the Settlement Services Manager, the Settlement Housing Officer plays a crucial role in providing housing support to RAP (Resettlement Assistance Program) and Settlement clients at ANC. This position requires a deep understanding of the housing needs and challenges faced by refugees and immigrants, as well as excellent communication and coordination skills, to ensure successful and sustainable housing placements. 

Roles and Responsibilities: 

Assist Settlement clients in finding suitable and affordable housing options, maintaining housing stability, and addressing issues as they arise 

Conduct comprehensive assessments of clients' housing needs, considering factors such as family size, location preferences, budget, and accessibility requirements 

Maintain a database of available housing resources and establish relationships with landlords and property management companies 

Facilitate housing viewings and negotiations on behalf of clients  

Provide guidance and support to clients throughout the housing application process, including assistance with completing application forms, gathering required documentation, and understanding lease agreements 

Collaborate with other team members to develop and implement effective strategies for housing placements and sustainable tenancies  

Conduct regular follow-ups with clients 

Deliver workshops and information sessions to RAP and Settlement clients on topics related to housing rights, responsibilities, and community resources 

Provide individualized counseling to clients regarding housing options, budgeting, and tenant rights and responsibilities 

Educate clients about the local housing market, available subsidies, and government programs that support affordable housing 

Develop and maintain positive working relationships with external stakeholders, including landlords, property managers, housing agencies, and community organizations 

Collaborate with other internal departments, such as Settlement and Case Management teams, to ensure coordinated support for clients' housing needs 

Participate in relevant community meetings, committees, and networks to stay informed about housing trends, resources, and opportunities 

Maintain accurate and up-to-date client records, housing databases, and statistical reports related to housing activities 

Prepare reports on housing placements, challenges, and success stories to inform program evaluation and improvement 

Other duties as required 

Qualifications and Experience: 

Bachelor's degree or equivalent experience in social work, human services, or related field 

Demonstrated knowledge and understanding of housing issues, particularly as they relate to refugees and immigrants. 

Experience in housing placement, landlord negotiations, and rental market dynamics.  

Familiarity with local housing resources, subsidies, and support programs 

Strong interpersonal and communication skills to engage effectively with diverse clients and stakeholders 

Ability to assess housing needs, conduct housing searches, and provide counseling on housing-related matters 

Excellent organizational and time management skills to handle multiple tasks and prioritize accordingly 

Proficiency in using computer applications and databases for data entry and reporting 

Cultural sensitivity and ability to work in a multicultural environment 

Fluency in English, with additional language skills considered an asset 

Conditions of Employment: 

Legal authorization to work in Canada  

Flexible to work outside of core hours (Monday-Friday, 9:00am - 5:00pm) 

Valid class 5 NL driver’s license and daily access to a personal vehicle is required 

Ability to travel is required 

Position is subject to a satisfactory Criminal Record Screening and Vulnerable Sector Check from the Royal Newfoundland Constabulary 

Valid First Aid Certificate is an asset 

How to Apply 

Please upload a cover letter and resume as one PDF or MS Word document to https://associationfornewcanadians.bamboohr.com/careers/257

Association for New Canadians is committed to the advancement of Equity, Diversity and Inclusion. We believe that diversity in our team is a key pillar in the work we do and invite all candidates to discuss their specific skill sets and experience. We will work with qualified applicants to provide reasonable accommodation upon request to facilitate this recruitment process. 

Visit us on-line at: www.ancnl.ca.