Session Notes Reviewer for Healthcare - ISTA Solutions

ISTA Personnel Solutions

Mandaluyong City, Metro Manila, Philippines permanent

Posted: July 7, 2025

Required Skills

Job Description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Session Notes Reviewer to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account Specific Roles and Responsibilities:

• Review and verify therapy session notes (e.g., ABA, OT, PT, ST) for accuracy, clarity, and completeness
• Ensure all documentation complies with HIPAA, payer guidelines, and internal quality standards
• Cross-check session details such as dates, times, duration, service type, and provider information
• Identify and flag discrepancies, missing information, or potential compliance issues
• Provide feedback to providers or clinicians regarding documentation errors or gaps
• Coordinate with billing teams to resolve documentation issues affecting claims or reimbursements
• Maintain confidentiality and uphold data privacy standards at all times
• Use EHR platforms and QA tools to conduct thorough and efficient reviews

Requirements:
• Must have working knowledge with US Healthcare
• With back-office experience, preferably in a BPO or healthcare-related setting
• Strong attention to detail and accuracy in data processing and documentation
• Familiarity with insurance processes, medical-related industries, and ABAstandards is highly preferred

Benefits:
What Can We Offer You?

• Competitive salary and benefits
• Health Insurance with free dependents
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our Commitment To You

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

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