Services Technician

At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.  

NEXTDC is an exciting ASX 100-listed technology company, operating 15 data centres across 7 major cities in Australia, with future national and international expansions in planning.  

At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.  

Where Cloud lives and AI thrives. 

As a Services Technician, you’ll play a key role in supporting the day-to-day operations of hyperscale data centre infrastructure. You’ll ensure all critical systems are maintained to Uptime Institute Operational Sustainability Gold standards, while delivering reliable, high-quality support to both internal teams and customers.

What will you do:

• Operate, monitor, and maintain critical infrastructure to meet uptime commitments
• Coordinate and manage contractors to ensure maintenance aligns with best-practice and UTI standards
• Diagnose, troubleshoot, and resolve infrastructure issues to minimise downtime
• Perform routine testing, preventative maintenance, and system optimisation
• Participate in a rotating on-call roster to support 24/7 operations
• Work closely with Customer Success and senior technicians to deliver seamless service
• Ensure compliance with WHS legislation, Facility Rules, and company policies
• Escalate incidents in line with established procedures
• Support the achievement and maintenance of data centre certifications
• Maintain accurate documentation (SWIs, EOPs, as-built drawings, etc.)
• Assist with customer equipment handling, installation, and setup
• Contribute to training, knowledge sharing, and operational readiness drills

What will you need:

• Foundational knowledge of data centre infrastructure (electrical, mechanical, cooling, fire systems)
•   Understanding of rack installation, design, and cable management
•   Familiarity with relevant standards and regulatory requirements
•   Experience with building management/monitoring systems
•   Proficiency in Microsoft Office
•   Strong problem-solving, planning, and organisational skills
•   Clear communication and ability to collaborate across teams

• 2+ years in data centre facilities, building services, or similar environment
• NV1 Security Clearance (or ability to obtain) – essential
• Trade qualification in Electrical, Mechanical (HVAC), or Telecommunications – preferred
• Diploma (or equivalent) in engineering or a related technical field – desirable

• Opportunity to be a vital part of NEXTDC
• Inclusive, diverse and values-driven working culture
• Great opportunities to progress within our company (grow as we grow)

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move.