Services Portfolio Manager

The Services Portfolio Manager is responsible for leading and managing all aspects of the product
lifecycle for our Managed Services product line. This position works closely with a BA on the technology
team and the Managed Services delivery team

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• In partnership with the VP – Managed Services and Customer Care and Director – Managed

• Services, reviews business opportunities to optimize the product portfolio through analysis and

• understanding of targeted markets, segmentation efforts, market trends, new technology, and

• competitive environment

• Working closely with Managed Services delivery teams, creates product roadmaps to deliver on

• the product vision, to optimize service margins and create customer value

• Collaborates with technology counterparts to develop roadmap requirements that support

• service delivery. Works through release planning to align to service goals.

• Collaborates with other stakeholders to define product roadmaps and go to market strategies

• that enable achievement of revenue goals and competitively position the solution for future

• growth

• Works with the Director – MS, to manages the product line life cycle from strategic planning to

• tactical activities and serves as an internal voice for the customer on new or already existing

• products throughout the product lifecycle

• Monitors and analyzes how well a GHX product is performing, to include product profitability,

• actual to planned revenue, customer satisfaction, and retention/renewals

• Reviews internal metrics to determine how the product impacts the company operations

• Reviews areas that may impact product profitability, to include product life cycle, quality,

• technical support, marketing programs, and sales support

• Manages a group of products and services that meet market needs; assesses the health of the

• portfolio and how components contribute to corporate strategy

• Creates product roadmaps illustrating the vision for the product. Describes the idea or

• stereotypical users that represent the programming targets

• Writes scenarios for user personas to describe instances of market problems or situations that

• illustrate why the product requirement is necessary

• Reviews the release plan with periodic checkpoints of progress in each of the operational

• groups

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in related discipline, or a combination of education and related experience

• Minimum of 3 years’ product management

• Prior experience in healthcare

• Experience with SaaS (Software as a Service) delivered applications and business models

• Process optimization experience

• Ability to drive results both individually and in a matrixed environment

• Willingness to roll up the sleeves and drive projects to completion

• Technical aptitude to understand product dynamics and recommend product enhancements

• Strong executive presence

• Highly adept at working collaboratively across multiple business and technical functions

• Excellent leadership skills, with the ability to be self-directed with strong initiative

• Sound project management skills, and well organized

The expected compensation for this role is: $91,000- $121,000 base

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary based on various factors, such as the candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/

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GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

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