ServiceNow ITSM Lead Consultant (m/w/d)

Confidential

Norddeutschland, Germany Remote Freelance

Posted: January 30, 2026

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Required Skills

ServiceNow ITSM Incident Management Request Management Change Management Problem Management Knowledge Management Service Quality Dashboards KPI Structures Multi-provider Environments Ticket Routing Optimization Reporting Structures Service Improvement Identification

Job Description

ServiceNow ITSM Lead Consultant (m/w/d) | Freelance | Norddeutschland (Remote möglich) | Start: 01.01.2026 | Dauer: 6 Monate

Ihre Aufgaben
Optimierung der ServiceNow ITSM-Module (Incident, Request, Change, Problem, Knowledge Management)
Entwicklung transparenter Service-Quality-Dashboards und KPI-...

Source: freelancermap — View full description on freelancermap →

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