ServiceNow ITSM Consultant

Talent Worx

Bengaluru, Karnataka, India Hybrid permanent

Posted: March 18, 2025

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Quick Summary

We are seeking a ServiceNow ITSM Consultant with 2-13 years of experience in ITSM and integration, with a strong background in Discovery & Service Mapping and Event Management. The ideal candidate should have a certification in ITSM and experience in implementing Discovery & Service Mapping. The successful candidate will be responsible for working within standard procedures and work instructions, and will be required to have experience in Event Management and Service graph connectors.

Required Skills

ITSM Integration Scripting Flow Designer Request Catalog Discovery Service Mapping Certification Event Management Service Graph Connectors

Job Description

Talworx is an emerging recruitment consulting and services firm, we are hiring for our client which is a leading big 4 consulting firm of the world,

ITSM (Integrations, Scripting, Flow Designer, Request Catalog)

• Min. 2-13 years of experience , 2 -3 years of ITSM and integration experiences
• Must have - Implementation experience on Discovery & Service Mapping
• Must have - Discovery or Service Mapping implementation Certification
• Good to have - Event Management exposure, Service graph connectors

Roles and Responsibilities:

• Works within standard procedures and work instructions, and under close guidance of more experienced colleagues.
Tests software or applications, fixes straightforward bugs and escalates problems related to functionality issues.
Suggests recommendations for bug / problem resolution.

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