ServiceNow Developer/SME

CAPGEMINI ENGINEERING

Location not specified

Posted: December 9, 2025

Required Skills

Job Description

Your Role

This role is ideal for someone with strong hands-on experience across core ServiceNow modules and a passion for delivering high-quality solutions in a client-facing environment. The successful candidate will contribute to solution design and delivery, with opportunities to grow into broader architectural responsibilities over time.

Responsibilities:-

Develop, test and implement solutions in the ServiceNow platform based on Business Requirement Specifications
Collaborate with business SMEs and technical teams to translate requirements into scalable solutions.
Maintain platform security, SLAs, business rules, UI policies, ACLs, and integration
Participate in client workshops, demos, and solution walkthroughs.
Support testing, deployment, and post-implementation activities.
Document technical designs and contribute to internal knowledge sharing.
Other duties as directed by ServiceNow Lead.

Your Profile

Experience and Qualifications:

6+ years of hands-on ServiceNow development experience.
Strong understanding of ServiceNow platform capabilities and best practices.
Experience in ServiceNow module: ITSM, ITOM, IRM, and GRC (AnyOne)
Ability to work independently and collaboratively in a delivery-focused environment.
Excellent communication and stakeholder engagement skills.
ServiceNow certifications (CSA, CIS in any module).
Experience in Agile delivery environments.
Familiarity with integration methods (REST, SOAP, etc.).
Proficiency in ServiceNow scripting: Client Scripts, JavaScript, Business Rules, UI Policies, UI Actions, Glide API and Server-side scripting
Proficiency in Configuration & Customization: Creating and managing Catalog Items, Workflows, and Approvals, Customizing Forms, Lists, and UI Pages
Proficiency in Integration & API Skills: Building and managing REST/SOAP integrations, and familiarity with MID Server and integration patterns
Experience in Service Portal development and customization, Flow Designer and Integration Hub
Preferred Skills:
Exposure to Domain Separation and Multi-tenant architecture
Knowledge of Scoped Applications
Experience with ServiceNow upgrades and patching
Familiarity with ServiceNow best practices and coding standards

What you’ll love about working here

You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.

Apply today!

Ref. code
371918-en_GB
Posted on
01 Dec 2025
Experience level
Experienced Professionals
Contract type
Permanent
Location
Melbourne
Business unit
Cloud Infrastructure Services
Brand
Capgemini
Professional communities
Cloud Infrastructure Management

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