ServiceNow Developer

Appnovation

São Paulo permanent

Posted: April 8, 2026

Required Skills

Job Description

About us

Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities.

About the role

We're looking for an experienced ServiceNow Developer to design, build, and maintain scalable platform solutions across our enterprise environment. You'll work closely with business stakeholders, architects, and ITSM process owners to translate requirements into high-quality platform features — and play a key role in shaping our long-term ServiceNow roadmap.

What you'll do

• Design and develop ServiceNow applications, workflows, and integrations across ITSM, ITOM, HRSD, and CSM modules

• Build and maintain Flow Designer automations, Business Rules, Script Includes, UI Policies, and Client Scripts

• Develop and maintain REST/SOAP integrations with third-party systems using Integration Hub and MID Server

• Configure and extend the CMDB, Service Catalog, and Service Portal to meet evolving business requirements

• Lead technical design discussions, code reviews, and handoffs to support knowledge sharing across the team

• Troubleshoot platform issues, optimize performance, and ensure platform hygiene across upgrades and patches

• Contribute to governance practices including update set management, instance strategy, and technical documentation

Required experience

• 4+ years of hands-on ServiceNow development

• Strong JavaScript, Glide scripting, and REST API skills

• Experience with ITSM, and at least one of ITOM, HRSD, or CSM

• Solid grasp of platform architecture and data modelling

• ServiceNow CSA certification (or higher)

Nice to have

• CIS certification in a relevant product line

• Experience with Now Intelligence, AI/ML features, or Virtual Agent

• Familiarity with Agile/SAFe delivery environments

• Exposure to ATF (Automated Test Framework)

• Background in ITIL v4 processes

Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted.

At Appnovation, we recognize that diverse teams are the strongest teams. Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it! We are proud to be an Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply. Come join us at Appnovation, and learn more about how we stay true to our company values as we build better lives through better digital.

Accommodations are available upon request throughout the recruitment process.

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