ServiceNow Developer

Confidential

Not specified permanent

Posted: January 30, 2026

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Required Skills

ServiceNow Customer Service Management ITSM Workflow Engines Workflow Prototypes Mid Server Web Services Email Integration JavaScript XML XSL Stylesheets Collaboration

Job Description

JOB SUMMARY:

Looking for 7+ Years of exp in Service Now- CSM tool (Customer service management) The role would be for configuring and setting up Service-now ITSM application and maintain and support the implementation. This person will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ITSM processes and ServiceNow in a controlled and predictive manner.

JOB RESPONSIBILITIES:

Understands technical and functional design requirements for ServiceNow

Understands the workflow engines

Creates workflow and web prototypes for client engagements

Designs, codes, and tests technical solutions for ServiceNow implementations

Uses Mid server, webservices, email and other relevant technology to integrate tools with ServiceNow.

Administer and troubleshoot the deployed instance of ServiceNow

JOB QUALIFICATIONS:

Education in IT is preferred

The candidate should be trained in ITILv4 foundation certified

Service-now trained with prior experience in implementation/support of ServiceNow.

Should have 7+ years of experience managing ServiceNow

Experience with JavaScript, XML and XSL stylesheets

Should have prior experience in integrating tools in ServiceNow or other similar tools using MidServer, webservices, emails.

Will to work in a collaborative manner with clients and team, abiding to critical timelines and deliverables

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