ServiceNow Developer

Encora10

Kuala Lumpur permanent

Posted: January 6, 2026

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Required Skills

ServiceNow Development JavaScript Glide API ServiceNow Architecture ITSM Modules CMDB Asset Management Integrations ServiceNow Certification

Job Description

Job Summary

We are seeking a ServiceNow Developer to design, develop, and maintain ServiceNow applications and integrations. The ideal candidate has strong hands-on development experience and understands ITSM best practices.

Key Responsibilities

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Develop and customize ServiceNow applications and modules

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Configure workflows, business rules, client scripts, UI policies, and integrations

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Support ITSM, CMDB, Asset Management, and custom applications

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Perform system upgrades, testing, and deployment activities

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Troubleshoot issues and provide technical support

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Collaborate with business analysts and stakeholders to gather requirements

Requirements

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3+ years of ServiceNow development experience

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Strong knowledge of JavaScript, Glide API, and ServiceNow architecture

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Experience with ITSM modules (Incident, Change, Problem, Request)

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Exposure to CMDB, Asset Management, or Integrations is a plus

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ServiceNow certification is an advantage

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality

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