Service Writer

Confidential

West Allis, Wisconsin permanent

Posted: January 30, 2026

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Quick Summary

Write concise summaries of motorcycle repair services, including key skills and responsibilities.

Required Skills

Communication Customer Service Service Management Software Detail-oriented Organization

Job Description

Service Writer - Motorcycle Repair

Moto Union is a leading motorcycle repair shop dedicated to providing top-notch service and customer satisfaction. We pride ourselves on our skilled technicians and commitment to ensuring every ride is safe and enjoyable. Our supportive work environment encourages professional growth and teamwork.

- Greet customers and assess their motorcycle service needs.
- Create and manage repair orders, ensuring accurate details and pricing.
- Communicate with technicians to relay customer concerns and service requirements.
- Follow up with customers regarding service timelines and recommendations.
- Maintain a clean and organized workspace while adhering to safety protocols.

Required Skills and Qualifications:

- Strong communication and customer service skills.
- Previous experience in a service-related role, preferably in the automotive or motorcycle industry.
- Proficient in using service management software and basic computer applications.
- Ability to work collaboratively in a fast-paced environment.
- Detail-oriented with excellent organizational skills.

Benefits include PTO, Health Insurance, 401k with employee paid options for Vision, Dental and Short Term Disability

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