Service Technology Sr. Linux Engineer

• IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company’s mission is to power the world with expert systems.

• IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks including: event management, incident management, change management, request fulfillment and standard operating procedures. We globally support a wide range of enterprise customers, service providers and telecommunications companies. IPsoft’s autonomic technologies enable clients to realize lowered costs, reduced human errors and enhanced service levels.

• Headquartered in New York City, IPsoft has operations in 10 countries across North America, Europe and Asia. IPsoft aims to be a true partner helping businesses achieve better outcomes.

Install and configure Linux hosts (generally, but not limited to, 

Red Hat)

 Create, deploy, manage virtual hosts using VMware

 Deploy and configure various Java applications

 Deploy and configure various Apache and Tomcat installations

 Script common tasks using Perl, Bash, etc.

 Plan for and troubleshoot resource bottlenecks

 Troubleshoot problems with application, web and database 

performance

 Find creative solutions to ever-changing technical hurdles

 Ability to multi-task on several projects at the same time

 Ability to own projects, proactively driving them to completion 

within timelines

 Ability to quickly learn, and adapt new technologies to our 

infrastructure

 Use knowledge of open source/existing software to adapt 

solutions

 Design and deploy existing and new enterprise technologies

 Able to multi-task, prioritize, and resolve multiple customer 

inquiries at once

 Assist with escalations from L1 and L2 engineers

 Strong desire to learn new technologies, “can-do” attitude

Very strong Linux/Unix administration and troubleshooting 

skills

 TCP/IP and basic networking

 Configuring Apache and Tomcat servers

 Troubleshooting 3-tier (app, web, db) services

 Experience using code repositories (svn/git)

 Cassandra experience

 Configuring and administering MySQL databases

 Create and debug MySQL queries

 Understanding of DNS and how to configure/troubleshoot it

 Configuration Management experience using Puppet/Ansible

 MTA administration and troubleshooting

Must have good scripting knowledge (Perl, Bash primarily)

 A strong programming background is not required, but should 
be able to do some programming and troubleshooting if needed 
(Java, Javascript, XML primarily)
 Knowledge / use of security and password management 
software (selinux, ossec, sssd, LDAP, Kerberos) a plus
 PostgreSQL a plus
 RPM creation
 VMware/vSphere/vCenter installation, configuration 
administration and troubleshooting a plus