Service Technician- pest control and hygiene Tanzania

Rentokil Initial:

Rentokil Initial is a global services company with over 70,000 employees in 90 countries, leading in pest control and hygiene management. We emphasize continuous employee growth, innovation, and feedback to enhance our support for colleagues and customers. Our core values—Service, Relationships, and Teamwork—guide our operations.

Our Family of Businesses:

Rentokil Pest Control provides high-quality pest control services globally, emphasizing safety and integrity. Initial Hygiene offers tailored hygiene services across 40 countries, trusted for our expertise.

We are offering an internship for those starting their careers in pest control and hygiene sales in Tanzania. The Service to Sales Intern will engage clients, transform service interactions into sales opportunities, and receive comprehensive training in sales and pest management.

Role Overview

The purpose of this role is to deliver pest control service in your allocated territory to the area customers and to inspect, treat and keep those customer premises pest free. You are responsible for advising the client on proofing and hygiene/housekeeping matters and of instances where their pest control coverage is incomplete or inadequate, by identification of actual, or the risk of, pest infestation.

You are accountable for complying with the latest Health & Safety, Environmental and Pesticide usage regulations. In addition, all Rentokil Pest Control guidelines, manuals, booklets and printed correspondence should be adhered to at all times.

Key Responsibilities: Pest Control Technician

Service Delivery and Compliance

• Deliver pest control service to the customers effectively as instructed by your supervisor.
• Correctly record programs and chemicals given to you and take due care to ensure the handling of chemicals complies with the health and safety policies of the company.
• Handle the service cards carefully to ensure they are kept clean and submitted promptly to the office after the service.
• Report promptly any Health and Safety (H&S) incidents to the SHE Supervisor and senior management.

Productivity and Planning

• Maintain high productivity of service by ensuring to complete all allocated work in the week/month.
• Review service routing and planning and regularly update your supervisor on any proposed changes so that all customers are attended to promptly and with minimum logistical costs as possible.

Sales Support

• Generate leads and cross-selling activities by introducing our customers to new products and services available to support efforts by the sales department.

Professional Conduct

• Uphold honesty, in particular on client’s valuables and company assets and chemicals.
• Adhere to company policies as explained by the YOU AND RENTOKIL booklet.
• Comply with Rentokil Initial work ethics and in particular health and safety requirements.
• Uphold to high standards of professional integrity and etiquette.
• Keep your uniform clean, and personally maintain acceptable standards of cleanliness.

Training and Tools

• Participate in regular in-house training whenever held and any other meeting that may be convened by your supervisor or management.
• Ensure company tools under your custody are appropriately used and are free from misuse and mishandling.

Requirements:
Qualifications We Are Looking For

Educational Background: A recent degree in Business, Marketing, or Environmental Science is necessary, providing theoretical and practical knowledge relevant to our field.

Attitude: Candidates should have a strong sales orientation and a commitment to outstanding customer service, prioritizing client needs.

Language Skills: Proficiency in English and Swahili is essential for effective communication with diverse clientele and team collaboration.

Adaptability: A proactive approach is needed for hands-on fieldwork, with a willingness to adapt to varying environments in a dynamic setting.

Driver's License: A valid Tanzanian driver's license is preferred, aiding in client engagement and business operations, though not mandatory for all candidates.

Additional Qualifications: strong communication and interpersonal skills are sought. Ability to work independently and in teams is essential, and while knowledge in pest control and hygiene services is a plus, training will be provided. Proficiency in MS Office and solid IT skills are required, alongside a willingness to learn in a fast-paced environment.

All interested applicants are encouraged to apply, even if they do not possess a driver's license at the time of application.

Benefits:
Are you interested? Here’s what you can expect when you join us:

• Opportunity for Growth: We support your career advancement through development pathways, mentorship, and learning experiences.

Employment Equity: At Rentokil Initial, we prioritize equal opportunities and inclusivity, celebrating diversity and valuing each individual's unique contributions.

Employee Benefits & Well-being

Your security and health are our top priorities from day one.

Health & Protection

• Medical Cover: Comprehensive health insurance provided immediately upon joining.
• WIBA Cover: Workplace injury protection effective immediately.
• Pension: A secure pension plan arranged after confirmation.
• Group Life Assurance: Financial support for your loved ones after confirmation.

Tools for Success

• Communication: Company smartphone with monthly airtime/data.
• Technology: High-performance laptop for sales and reporting.
• Training: Monthly technical sessions and access to international certification courses.
• Support: 24/7 access to ICAS for professional counseling and mental health support.

Leave & Time Off

• Annual Leave: 23 days of paid leave each year.
• Family Leave: Full maternity and paternity leave benefits.
• Personal Leave: Sick leave and compassionate leave for unexpected situations.

Working Hours

• Monday – Friday: 08:00 am – 05:00 pm.
• Saturdays: 08:00 am – 12:00 pm on a rotational basis.

If you have a passion for delivering exceptional service, we encourage you to apply today!