Service System Engineer (m/w/d) Access

It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Whether it’s for each other or our customers, we put always People First. 

• Main entry point for customer and intern stakeholders with regards to technical related matters for the Access specific system, you may also have support other commodities (Couplers, HVAC, Doors…) according to the team workload and priorities.
• Technical support for customers issues, Safety cases & hot issues resolution
• Translate customer technical requirements into product-specific engineering specifications
• Create technical documentation including specifications, interface definitions, and integration plans
• Prepare BOM and technical documentation for Standard OVH and Upgrades
• Conduct feasibility/fleet assessments for custom engineering requests
• Manage Spare parts- drawing updates, BOM update to manage obsolescence
• Bridge communication between TSG project teams and OE engineering departments
• Provide onsite support Services activities – Repair/overhaul/upgrade
• Participate in project technical reviews and customer meetings
• Support the Technical Customer Interface (TCI) with his system expertise
• Support Tender/Technical offer prep
• Responsible for OTD of the project execution

• Bachelor’s or Master’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or related field.
• Minimum 5 years hands-on experience with access or door systems (design, maintenance, or service) or similar heavy industry
• Familiarity with ERP/MRP systems for spare parts and BOM updates.
• Obsolescence and lifecycle management principles.
• Excellent communication and customer-facing skills.
• Strong problem-solving and analytical thinking.
• Ability to work cross-functionally with project teams and OE engineering.
• Time management and prioritization under pressure.
• Adaptability for onsite support and travel when required.

We offer:

• Collective wage agreement pay
• Permanent employment
• Vacation pay
• Christmas bonus
• Contribution to capital-forming benefits
• Company pension plan
• 30 days of vacation per calendar year
• Company cafeteria available
• Lease a job bike
• Subsidy for the Germany Ticket
• Further education opportunities

Legal authorization to work in EU is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Please note that we do not accept agency candidate submissions without a formalized agreement with Talent Acquisition. If you are an agency/third party Recruiter and have not been engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system that is ultimately hired.

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What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

 

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.