Service Support Rep

GlobalChannelManagementInc

Mason, OH, United States contract

Posted: September 14, 2017

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Quick Summary

Service Support Representative is responsible for providing technical support to clients, resolving issues, and ensuring timely delivery of services.

Required Skills

Customer Service Call Center Communication Support

Job Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.

Training Hours: 10:00am - 6:30pm ( 3 weeks) / Monday - Friday

Monday - Friday Perm Hours 11:30am - 8:00pm

Service Support Representative needs 1 – 2 years of experience in a professional business environment

Service Support Representative requires:

• Knowledge of vision benefits and/or insurance industry a plus
• Call Center
• exceptional customer service

Service Support Representative duties:

• Interface with providers to verify member eligibility and authorize services
• Review claims details, research payment issues, investigate provider network details

$13/hr

12 months

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