Service Sales Engineer - Great Lakes

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

Responsibilities / Tasks

• Start strong – Medical, dental, and vision coverage begins on your first day

• Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore

• Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster

• Keep learning – Take advantage of tuition reimbursement to further your education or skillset

• Live well – Our wellness incentive program rewards healthy habits

• Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance

• Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

GEA Group is growing! Our Pharma and Food Applications Division is now searching for a Service Sales Engineer to join our Team to service the Great Lakes Region of the US! The Service Sales Engineer has the responsibility to promote and secure the sale of spare parts, repairs, field service, equipment upgrades /modernizations and service level agreements for PFA NAM Service business. S/he is responsible for implementation of the group-wide sales strategy, ensures a coordinated customer approach, with counterparts in Customer Support, Field Service and Engineering.

Please note that the incumbent must reside within the Great Lakes area for this role.

Roles And Responsibilities:

• Work with the Service Sales Manager and other business areas to fine-tune and implement service sales strategy for area of responsibility.

• Lead service sales activities, for area of responsibility (territory) and prioritize initiatives.

• Identify opportunities for service sales.

• Actively manage key customer accounts in the assigned territory. Act as the complete contact for the account

• Travel to the customer for visits that shall include necessary presentations / demonstrations as required to enhance the sales opportunity and promote GEA

• In addition, verify and keep current the Ibase for that location

• Be responsible for large project spare parts / repair orders / modernizations – provide quotes, follow up and ensure the sale is executed in a timely manner

• Develop the correct sales contacts at each customer location

• Participate in trade shows promoting equipment service sales activity along with new equipment sales

• Provide market feedback (competition, trends, etc.) to the Director of Service Sales and regionally responsible service management

• Utilize all available GEA resources to generate sales — new equipment salespersons, field service technicians, customer support representatives, procurement, etc.

Your Profile / Qualifications

Profile And Qualifications:

• Bachelor's degree in business or a related field preferred but not required.

• 5+ years of technical territory sales experience highly preferred.

• Must have excellent written and verbal skills, especially face to face meetings to convey, convince and negotiate service sales.

• Ability to read and understand market trends and competitor developments and to adapt accordingly

• Strong commercial acumen to drive top line growth

• Familiarity with concept of service offerings and local market requirements of different customer groups a plus.

• Excellent communicator, written and verbal, able to work with individuals (internal and external) across a wide range of levels, functions, brands and cultures.

• Ability to travel up to 60% of time; some international travel may be required.

• The sales engineer MUST live in the Great Lakes territory.

The typical base pay range for this position at the start of employment is expected to be between $110,000.00 - $125,000.00 per year.  GEA Group has different base pay ranges for different work locations within the United States.

The pay range is not a guarantee of compensation or salary.  The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons.  You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.

Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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