Service Portfolio Lead / Demand Manager

Talent Worx

Mumbai, Maharashtra, India permanent

Posted: April 24, 2025

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Quick Summary

Service Portfolio Lead / Demand Manager is responsible for managing a portfolio of services, focusing on demand generation, strategic planning, and performance management.

Required Skills

Service Portfolio Management Demand Generation Strategic Planning Performance Management Relationship Building Stakeholder Management KPI Tracking Data Analysis Project Management ITIL Framework

Job Description

Overall 4+ Years of experience in Service Portfolio / Demand Management Process

Should manages a portfolio of services, focusing on demand generation, strategic planning, and

performance management

Develop and execute service portfolio strategies, aligning with overall business objective

Identify and pursue new opportunities to generate demand for services, working closely with

Internal stakeholder and customer.

Analyze and optimize the service portfolio, evaluating performance, identifying areas for

improvement, and prioritizing initiatives.

Build and maintain strong relationships with internal and external stakeholders, ensuring

alignment and support for service initiatives.

Track key performance indicators (KPIs), analyze data, and report on service performance,

providing insights for improvement.

Work effectively with cross-functional teams, tower leads and other stakeholders

Familiarity with ITIL or similar service management frameworks.

Experience in managing projects, programs, and service initiatives.

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