Service Operation Intern - Germany

Your mission:
Hello and a warm welcome here at Sungrow! We are seeking a Service Operation Intern to join our team in Munich. This role plays a key part in maintaining the operational backbone of our service center, providing essential administrative, billing, and documentation support to empower our engineers and clients.

• Support service-related invoicing processes, including invoice preparation and follow-up, with a focus on warranty-related scope.
• Support income allocation and monitoring.
• Maintain and update data in internal systems, assisting in tracking and consolidating operational data such as service activities and tickets, ensuring consistency and accuracy.
• Organize and maintain business documentation, ensuring proper structure and accessibility.
• Provide general operational support as required by the team.

Your profile:
All right, all right, that was intriguing, wasn't it? Now, in order to fit in this role and be happy for a long time, your ideal background should look a lot like this:

• Currently studying engineering, business administration, management, or related fields.
• Strong attention to detail and a structured way of working, especially when handling data and documentation.
• Familiarity with SAP, CRM, or similar systems is a strong plus.
• Understanding of different invoice types, service scopes, revenue logic, and invoicing cycles is a strong plus.
• Good communication and coordination skills in a cross-functional environment.
• English at C1 level.
• Proficiency in Microsoft Office, especially Excel.

Why us?:
We are more than happy to state that not only are we leading this discourse, we also offer the fitting solutions for it. We have the strongest Inverter R&D there is and became the world's largest inverter manufacturer, which we are extremely proud of! 

And now, for this decade, we are increasing our game, and you might become part of it! Besides that, many things await you:

• Opportunities for career advancement.
• A multinational team awaits you with lots of European and Trans European exchange.
• In the Technical Training team, you will have abundant opportunities to deepen your technical knowledge, grow rapidly, and thrive in an atmosphere that encourages innovation.
• Possibility for commercial knowledge increment on service content and training in our headquarter in Germany and even visits to the big R&D facility in China!