Service Now Developer

ProTech  Los angeles is an Information technology (I.T.) Development, Digital marketing & Consulting Firm specializing in the design and development of quality, innovative information technology solutions for businesses, with professional experience in the areas of IT & Marketing. Our solutions help organizations to facilitate growth, compete more effectively, reduce costs, and work more efficiently.

ProTechLosAngeles build long-term relationships with our clients, engaging each client at a higher level than would be possible otherwise. We provide outstanding customer service and support, as well as a relentless commitment to quality in all aspects of our business.

ProTechLosAngeles employ highly experienced, certified professionals and utilize best-in-class tools to implement the highest quality information technology solutions.

The Application Developer/Analyst is responsible for ongoing development, maintenance and support of the Service Now (a provider of enterprise service management (ESM) software) application, including but not limited to designing work processes and workflows, developing applications and code, optimizing packaged application code performance, maintaining code, and providing support. This position is responsible for Service Now projects as a developer, analyst, implementer and reviewer; is responsible for the administration of the clients and user access; and consults on technologies, environments, and other IT Services decisions related to the hosting and/or development of the overall portfolio of internal tools applications assigned to this team. This position Shares responsibility for Service Now application strategy and operations, manages changes, mentors and assists other team members with process design and enhancement.

Minimum five years of experience supporting tools and applications used internally by IT(e.g. recharge systems, work ticketing systems, billing systems, monitoring and alert systems, etc) required.
Minimum two years of experience developing and executing application test plans required.
Minimum two years of experience using SDLC (Software Development Life Cycle) and providing service in an ITIL (Information Technology Infrastructure Library) environment required.
Minimum of three years of professional programming and testing experience with JavaScript, Java, and/or open source technologies required.
Experience with: Javascript, subscription-based technologies, Platform-as-a-Service services, multi-tenant applications required.

Background check Yes
Drug Screen Check yes

Reach me at ; - tejaram @ 213-985-2589 or tejaramp at protechlosangeles dot com