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Service Development Representative - White Territory

Confidential

Tyler, Texas Hybrid permanent

Posted: January 30, 2026

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Quick Summary

The Service Development Representative is responsible for implementing business and marketing plans for the territory, conducting pre-admission screenings, and gathering information from referring professionals to determine admission eligibility.

Job Description

White Territory: Must be located close to Tyler, Longview, Marshall or Nacogdoches. This position requires daily travel. 

POSITION SUMMARY:

The Service Development Representative responsible for the implementation of business and marketing plans for the
territory he/she is given. The Service Development Representative collects information from referring professional or
facilities then meet with potential patients and conducts pre-admission screenings as a liaison between the source and hospital to obtain information gathering and sending to intake department form determining admission eligibility. The Service Development Representative assists with care alternatives for patients and families. The Service Development Representative communicates results of the prescreening process and recommendations to the patient/family and referral source per company policy. This position is active in the community development of services. Representatives are available for consultative and provide educational services throughout the month. The Service Development Representative promotes mental health prevention awareness. The Representative develops positive relationships with community resources and networks to provide a seamless continuum of care and maintain positive collaborative relationships. The ultimate goal of this position is to improve overall community life for all mental health patients referred to the organization.

WORKING CONDITONS:
Work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. While performing the duties of this job, the employee may occasionally be exposed to fumes or airborne particles. The noise level in the work environment may be moderate to high. The work environment may include chemicals used for cleaning, and have dust, mist, and stream generated in housekeeping tasks. This is a smoke-free workplace. Work requires spending approximately 75% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes. 
The employee must provide documentation of a tuberculosis test during new-hire orientation and annually thereafter.

 PHYSICAL REQUIREMENTS: Must be able to stand on feet for moderate periods of time, standing couls be
as high as 60-80% per working shift per day. Must be able to sit for extended periods of time, at least 4 hours. A
certain amount of walking and standing are often necessary to carry out job duties. Lifting/carrying may exceed
10 pounds. 

 Additional work environment characteristics may include: performing repetitive tasks/motion, and hearing alarms,
telephone, and normal speaking voice. Stress is identified as a job hazard resulting from a hectic environment
with frequent interruptions. The environment alone presents a certain amount of risk servicing psychiatric patients
in acute and crisis needs

 The position also requires:
Reaching: Extending the hands and arms in any direction.
Handling: Seizing, holding, grasping, turning, or otherwise working with the hand or hands.
Fingering: Picking, pinching, and otherwise working with the fingers primarily.
Feeling: Perceiving such attributes of objects and materials as size, shape, temperature or texture by
means of receptors in the skin, particularly those of the fingertips.
Talking: Expressing or exchanging ideas by means of the spoken word.
Hearing: Perceiving the nature of sounds by the ear.
Seeing: Obtaining impressions through the eyes of the shape, size, distance, motion, or other
characteristics of objects. The major visual functions are: (a) acuity – far and near; (b) depth
perception; (c) field of vision; (d) accommodation; (e) color vision. 
Exposure Category: Category II (tasks involve potential for exposure to blood, bodily fluids, or tissues.)

PREFERRED KNOWLEDGE, SKILLS, AND/OR EXPERIENCE REQUIRED:
Education: Bachelor of Science Degree in Marketing preferred, or Business Development Experience with
a focus on healthcare.
License: N/A
Experience: A minimum of two (2) years experience in Sales or Development in healthcare and/or medical 
industry is required

 Proven experience in marketing/sales/customer service and or a clinical educator.
 Accustom using mobile tools and applications
 Acquired ability to observce goals as minimum standards and always strives to exceed minimum standards 
 Proficient knowledge of tablets and smart phones

Additional Requirement:
 Effective verbal communication skills
 Effective organizational skills
 Effective interpersonal skills
 Analytical problem solving skills
 Ability to read and comprehend written instructions; ability to follow verbal instructions
 Proficient knowledge of PC computers
 Basic understanding of medical and psychiatric diagnoses and conditions

CERTIFICATES, LICENSES, AND/OR REGISTRATIONS REQUIRED:
 Photo ID
 Social Security Card/Driver’s License
 Primary Source Verification of education
 Copy of clinical license if applicable
 CPR
 Behavioral Management Training

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