SERVICE DEVELOPMENT REPRESENTATIVE- WHITE TERRITORY

Position Summary

Freedom Behavioral Hospital of Greenville is currently accepting resumes for a Service Development Representative to support the growth of our inpatient and outpatient programs. This role is responsible for developing and maintaining referral relationships within the community and serving as a liaison between the hospital, healthcare providers, and referral sources to ensure patients receive timely and appropriate access to services.

The Service Development Representative collaborates with the Medical Director, Program Administrator, clinical leadership, and community partners to educate stakeholders on available programs and to support smooth transitions of care across all levels of clinical intensity.

Essential Functions

The Service Development Representative will:

Develop and maintain referral relationships with hospitals, physicians, clinics, social service agencies, and community partners

Serve as a conduit of information between Freedom Behavioral and referral sources

Educate community providers on hospital services, programs, and admission processes

Identify community and staff educational needs and support development of an annual education calendar

Conduct in-service trainings and presentations for community and healthcare partners

Support case management functions within the community

Facilitate smooth transitions of care between different levels of clinical intensity

Prospect assigned territory to identify new referral opportunities

Track and report referral activity and outreach using web-based applications

Meet or exceed monthly referral and growth goals

Maintain professional relationships and represent the hospital in a positive, ethical, and professional manner

Required Qualifications

Education

Bachelor’s degree in Marketing, Business Development, Healthcare Administration, or a related field preferred

Equivalent healthcare marketing or development experience may be considered

Experience

Minimum of two (2) years of experience in healthcare sales, development, admissions, or referral management

Experience in marketing, sales, customer service, or clinical education strongly preferred

Knowledge, Skills & Abilities

Ability to present hospital services professionally to physicians, clinicians, and referral sources

Strong relationship-building and communication skills

Ability to prospect and grow a defined geographic territory

Comfortable working with performance metrics and monthly goals

Proficient with Microsoft Word, Excel, and web-based reporting tools

Skilled in the use of tablets, smartphones, and mobile applications

Highly organized, self-motivated, and goal-driven

Additional Requirements

Valid driver’s license

Proof of insurance

Dependable transportation

Ability to travel daily within assigned territory

Professional appearance and conduct

Equal Opportunity Employer

Freedom Behavioral Hospital of Greenville provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type in accordance with federal, state, and local laws.