Service Development Director
Confidential
Posted: March 6, 2026
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Quick Summary
Service Development Director is responsible for the implementation of business and marketing plans to achieve facility objectives. Manages marketing department operating budgets and plans by territory. Focuses on strategic marketing, customer acquisition, and operational efficiency.
Required Skills
Job Description
NOTE: This position is currently filled. However, it is the policy of Freedom Behavioral to continue to take applications so that we can ensure there is no disruption in patient care if a vacancy occurs.
POSITION SUMMARY:
The Service Development Director (SDD) is responsible for the Implementation of Business and Marketing Plans for the
facility. Establishes strategic marketing plans to achieve the facility's objectives. Manages the marketing department's
operating budgets and plans by territory. The Service Development Director collects information from referring
professional or facilities then meets with potential patients and conducts pre-admission screenings as a liaision between
the source and hospital to obtain detail information in determining admission elgibility. The Service Development
Director assists with care alternatives for patients and families that don’t meet the Hospitals LOC requirements or
program services. The Service Development Director communicates results of the prescreening process and
recommendations to the patient/family and referral source per company policy. This position is active in the community
development of services. The SDD leads the SDR’s and are available for consultative and provide educational services
throughout the month. The Service Development Department promotes mental health prevention awareness. The SDD
develops positive relationships with community resources and networks to provide a seamless continuum of care and
maintain positive collaborative relationships. The ultimate goal of this position is to improve overall community life for
all mental health patients referred to the organization.'
PHYSICAL REQUIREMENTS: Must be able to stand on feet for moderate periods of time, standing couls be
as high as 60-80% per working shift per day. Must be able to sit for extended periods of time, at least 4 hours. A
certain amount of walking and standing are often necessary to carry out job duties. Lifting/carrying may exceed
10 pounds.
Additional work environment characteristics may include: performing repetitive tasks/motion, and hearing alarms,
telephone, and normal speaking voice. Stress is identified as a job hazard resulting from a hectic environment
with frequent interruptions. The environment alone presents a certain amount of risk servicing psychiatric patients
in acute and crisis needs
The position also requires:
Reaching Extending the hands and arms in any direction.
Handling Seizing, holding, grasping, turning, or otherwise working with the hand or hands.
Fingering Picking, pinching, and otherwise working with the fingers primarily.
Feeling Perceiving such attributes of objects and materials as size, shape, temperature or texture by
means of receptors in the skin, particularly those of the fingertips.
Talking Expressing or exchanging ideas by means of the spoken word.
Hearing Perceiving the nature of sounds by the ear.
Seeing Obtaining impressions through the eyes of the shape, size, distance, motion, or other
characteristics of objects. The major visual functions are: (a) acuity – far and near; (b) depth
perception; (c) field of vision; (d) accommodation; (e) color vision.
Exposure Category: Category II (tasks involve potential for exposure to blood, bodily fluids, or tissues.)
PREFERRED KNOWLEDGE, SKILLS, AND/OR EXPERIENCE REQUIRED:
Education: Bachelor of Science Degree in Marketing preferred, or Business Development Experience with
a focus on healthcare.
License: N/A
Experience: A minimum of two (2) years experience in Sales or Development in healthcare and/or medical
industry is required
Proven experience in marketing/sales/customer service and or a clinical educator.
Custom using mobile tools and applications
Acquired ability to observe goals as minimum standards and always strives to exceed minimum standards
Proficient knowledge of tablets and smart phones
Additional Requirement
Effective verbal communication skills
Effective organizational skills
Effective interpersonal skills
Analytical problem solving skills
Ability to read and comprehend written instructions; ability to follow verbal instructions
Proficient knowledge of PC computers
Basic understanding of medical and psychiatric diagnoses and conditions
CERTIFICATES, LICENSES, AND/OR REGISTRATIONS REQUIRED:
Photo ID
Social Security Card/Driver’s License
Primary Source Verification of education
Copy of clinical license if applicable
CPR
Behavioral Management Training