Service Desk Mitarbeiter (1st Level Support)

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Posted: February 24, 2026

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Quick Summary

Supports customer inquiries via multiple languages, including German, French, Italian, and English, while assisting internal customers, and resolving support requests according to ITIL-based processes.

Required Skills

Customer Service Multilingual Communication ITIL Framework Ticket Management Microsoft 365 Windows Application Support Networking VPN ITSM Tools Cloud Technologies AI Tools

Job Description

Source: freelance.de — View full description on freelance.de →

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