Service Desk Logistics Coordinator (part-time, in office)

WeightWatchers is a global digital health company.

WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits.

As the science of weight health rapidly evolves, so does WeightWatchers. We are redefining the category by developing new clinical pathways for GLP-1 medication access, creating specialized behavioral programs for members on weight-loss medications, and integrating medical care with our proven habit-change framework. By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care.

Position Summary:
The Service Desk Logistics Coordinator is responsible for managing the logistics, inventory, and lifecycle of company computer equipment. This role ensures accurate tracking, preparation, and shipment of hardware while maintaining clear communication with end users and supporting basic equipment maintenance activities.

Key Responsibilities:
● Coordinate the shipping and receiving of computer equipment to and from employees
● Communicate with users to obtain shipping details and follow up on outstanding equipment returns
● Catalog, track, and maintain accurate records of all hardware in the inventory management systems
● Prepare equipment for redeployment, including cleaning, resetting, and secure data wiping
● Perform basic hardware maintenance and quality checks prior to storage or shipment
● Package equipment for shipment and deliver outgoing shipments to designated courier locations
● Ensure inventory records are current, accurate, and compliant with internal standards
● Update tickets to reflect current status of shipments and returns

Qualifications
● High school diploma or equivalent experience
● Strong organizational skills and attention to detail
● Ability to communicate clearly and professionally with end users
● Reliable, punctual, and able to work independently with minimal supervision
● Basic familiarity with computer hardware (tablets, laptops, peripherals, accessories)
● Comfortable using inventory or tracking systems and basic office software

Physical Requirements
● Ability to lift, carry, and move computer equipment and packages weighing up to approximately 40 lbs

● Ability to stand, walk, bend, and pack equipment for extended periods
● Ability to transport equipment to nearby courier locations as needed

Schedule: Part-time, 2 days per week (Tuesday and Wednesday, 9:00 AM – 5:00 PM)

Base salary may vary depending on, but not limited to: skills, experience, and location. This role is also eligible for a comprehensive benefits package and annual bonus program.

US Pay Range
$17—$30 USD

At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We have a hybrid work environment to allow our employees to find the right work-life balance.

It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.

By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy.

Maryland

Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

Massachusetts

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws). Eligible employees are covered by worker's compensation insurance for work-related injuries or illness.

RECRUITMENT SECURITY & FRAUD PREVENTION

At WeightWatchers, we prioritize the security of our candidates. To ensure you are communicating with a legitimate representative of our team, please keep the following security standards in mind:

• Verified Email Domain: All official correspondence from our recruiting team will originate from an @ww.com email address.

• Live Engagement: Our hiring process requires live interaction. We do not conduct interviews or extend employment offers solely through text message, chat apps, or automated email-only exchanges.

• Financial Integrity: WeightWatchers will never ask for any form of payment from a candidate. We will never send you a check with instructions to purchase equipment or "start-up kits" on our behalf.

• Secure Data Collection: Sensitive personal information (such as banking or identity tax info) is only requested through our official, secure onboarding portal after a formal offer has been extended, never during the interview phase.

Stay Vigilant: If you are contacted by someone claiming to represent WeightWatchers and the process deviates from these standards, please do not share any personal information. You can verify any open position by visiting our official careers page at https://job-boards.greenhouse.io/ww