Service Delivery Manager

Questronix Corporation

Manila, Metro Manila, Philippines Hybrid permanent

Posted: May 23, 2025

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Quick Summary

Manage project delivery, ensuring timely and within budget delivery of projects from client and internal management.

Required Skills

Project Management Analytical Skills Communication Problem Solving SDLC Methodologies Financial Services Risk Management Change Management Budget Management Customer Satisfaction

Job Description

Job Description:

• Conducting project scope from the Client and Internal Management.
• Building project plans and statements of work.
• Tracking the project status and report to Client and Internal Management
• Managing tasks, milestones, and goals.
• Delivering projects on time and on budget.
• Ensuring customers' satisfaction from project initiation until project closure
• Leading the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope.
• Creating and managing the detailed timeline for project execution and ensures that resources are always aligned with such
• Optimizing utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope.
• Identifying, monitoring, and managing project risks, issues, dependencies, critical paths, and action plans until project implementation and closure
• Proactively managing changes in project scope, identify potential crises, and devise contingency plans.

Requirements:
Qualifications:

• Minimum of 5+ years of experience with project management
• Strong analytical and planning skills
• Good communication and presentation skills
• Excellent problem-solving skills
• Project management knowledge and/or experience is a MUST
• Experience with SDLC methodologies
• Experience in banking of fintech is a MUST

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