SERVICE DELIVERY MANAGER

LextorahLDS

Lagos, , Nigeria permanent

Posted: March 18, 2014

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Quick Summary

We are seeking a Service Delivery Manager to lead and drive the inside operations of our ICT company, with a focus on providing dedicated support and resources to drive efficiency and customer-focused results.

Required Skills

Leadership Team Management Communication Interpersonal Skills Organizing Planning Coordination Information Management Contract Negotiation Supplier Management Analytical Skills Reporting Skills

Job Description

We are well established and fast growing ICT Company offering wide range of ICT products and services. We are expanding our operations and strengthening our workforce by offering opportunity to qualified and suitable candidates

• Candidate must have the ability to lead, drive and manage the inside operations with the organization to continuously provide dedicated support and resource to drive efficiency and customer focused results.
• Good communication and interpersonal skills, with the ability to motivate and drive a team of people.
• Good organizing, planning and coordinating skills,
• Ability to maintain information in an efficient manner.
• Good knowledge of contract negotiation/supplier management.
• Strong analytical and reporting skills
• Sound knowledge of performance management

• Candidates must possess a minimum of first degree in relevant discipline with a minimum of second class upper division/upper credit.
• Must have at least 10 years Cognate experience in support Environment with Customer Engineer Experience.
• Experience in Service management and Support
• Must have managed at least 5 support engineers
• Must be ITIL Certified

Please send your CV to [email protected]

Apply through this link - http://www.lextorahjobs.com/vacancies/view/952

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