Service Coordinator (Commercial Roofing)

For over 40 years, Procon Roofing Corporation has continued to grow its workforce and is seeking reliable, dependable, and motivated individuals who are eager to learn and grow within our company. We take pride in quality, safety, and doing things the right way.  With operations across Canada and the U.S., our success is built on teamwork, accountability, and a shared drive to deliver results.  If you're seeking a stable, growth-oriented roofing career, please apply today!

About the Role

Procon Roofing is seeking a highly organized and proactive Service Collections Coordinator to support our commercial roofing service department. This role involves heavy collections, administrative coordination, and communication with clients, sales teams, and internal departments. The ideal candidate is detail-oriented, confident in follow-ups, and experienced in customer service, collections, accounting, or construction administration.

What You’ll Do 

Handle high-volume collection calls for the service department

Coordinate with the sales team to support billing and follow-up activities

Prepare and send invoices to clients, ensuring timely collection of outstanding payments

Communicate professionally with clients, subcontractors, and internal teams

Prepare, submit, and maintain project and financial reports

Liaise between the accounting department and service teams to ensure smooth workflow

Assist with documentation, scheduling, and administration for ongoing roofing service projects

Maintain organized records while ensuring compliance with company procedures

What You Bring 

Minimum 3–5 years of customer service experience (required)

Strong verbal and written communication skills in English

Previous administrative experience, preferably in the construction or roofing industry

Working knowledge of accounting principles, invoicing, and financial documentation

Strong organizational skills with the ability to multitask and prioritize effectively

Proficiency in Microsoft Office Suite and project management tools

Ability to work independently and collaboratively in a fast-paced environment

Familiarity with construction workflows, terminology, and service operations

Why You’ll Love Working at Procon

Competitive pay and benefits 

Supportive, team-oriented culture 

Strong focus on safety and inclusion

Growth potential within a growing, industry-leading company 

Disclaimer: This role may evolve based on company needs. Procon Roofing Corporation is proud to be an equal opportunity employer. We value diversity and strive to create a welcoming workplace for everyone.