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Service Charge Accounts Team Leader

Confidential

Stellenbosch, Western Cape Hybrid permanent

Posted: May 14, 2026

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Quick Summary

Service Charge Accounts Team Leader is a key role that involves managing residential and commercial accounts, with a focus on quality control and customer service.

Job Description

Job Title:
Service Charge Accounts Team Leader

Location:
Stellenbosch, Western Cape
London-based team (remote-friendly with an easy commute to Stellenbosch, Cape Town)

Job Brief:
Urang manages Residential and Commercial blocks across London and continues to expand due to recommendations from satisfied clients and lessees. We also provide property management services for landlords who let their properties.

Our unique blend of experience has allowed us to implement quality control systems of the highest standard, making us swift, flexible, and responsive. This enables us to take on new instructions of any size with ease, ensuring our clients’ buildings are professionally managed from day one.

We are currently seeking a Service Charge Accounts Team Leader looking for career development to join our finance team based in London. You will lead a team comprising Service Charge Accountants, Credit Controllers, Accounts Administrators, Accounts Payables and Receivables, and Property Managers, reporting directly to the Head of Service Charge Accounts.

The ideal candidate will have extensive property industry experience and deep knowledge of service charge accounting.

Responsibilities:

Manage teams of Service Charge Accountants

Assist the client accounts team with complex service charge queries

Oversee team growth, training, and recruitment within the client accounts department

Develop and improve structures and processes within the client accounts team

Prepare accruals, prepayments, and trial balances

Produce annual leasehold and company accounts in accordance with ACCA and ICAEW guidelines

Liaise with external accountants and auditors during audits

Communicate regularly with clients and property managers to ensure accurate cost allocation and resolve financial queries

Manage year-end surplus/deficit charges on lessee accounts

Perform bank account reconciliations

Issue service charge and ground demands

Monitor and manage accounts payable/receivable, including supplier invoices and incoming cheques

Address unpaid supplier invoices held due to insufficient funds

Assist Credit Controllers with arrears chasing

Produce draft budgets including 10-year plans and process approved budgets

Process supplier invoices

Requirements:

Extensive experience in service charge accounts

Degree-level education and a professional qualification (SAICA or equivalent)

Experience managing teams and developing internal structures and processes

Strong communication and technical skills

Good knowledge of property accounting systems and advanced MS Excel and Word skills

Background in property accounting

Ability to meet tight deadlines with strong attention to detail

Salary and Benefits:

R40,000 – R42,000 per month (depending on experience)
15 days annual leave (plus South African public holidays)
Monday to Friday, 09:00 – 18:00 (SA time)
Remote work arrangement with occasional visits to Stellenbosch

Please Note:

A stable internet connection is essential, particularly during load shedding. This position supports Urang Property Management’s commitment to Employment Equity. In accordance with the Employment Equity Act, preference will be given to suitably qualified South African citizens from designated groups. Candidates must have legal authorization to work in South Africa. The company reserves the right not to make an appointment.

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