Service Catalog Manager

Talent Worx

Mumbai, Maharashtra, India permanent

Posted: May 2, 2025

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Quick Summary

Service Catalog Manager is responsible for creating, managing, and maintaining a user-friendly and intuitive service catalog, ensuring consistency, accuracy, and up-to-date information.

Required Skills

Service Catalog Management User Experience Design Content Creation Data Accuracy Process Improvement Reporting Communication

Job Description

Service Catalog Manager

Requirements:
Overall 4+ Years of experience in Service Catalogue Management

Process

 Knowledge of Service Request and SLM will be an added

advantage.

 Should have hands on experience in creating, managing, and

maintaining a service catalog

 Focus on creating a user-friendly and intuitive experience for

accessing and understanding the service catalog

 Develop and manage the content within the service catalog,

Public

ensuring it is consistent, accurate, and up-to-date

 Regularly update and maintain the service catalog with accurate

information, including descriptions, pricing, and related policies

 Identify areas for improvement in the catalog management process

and implement changes to enhance efficiency and accuracy.

 Prepare reports on catalog usage, identify trends, and provide

recommendations for optimization

 Excellent written and verbal communication skills for documenting

and explaining services clearly.

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