Service Appointment Co-ordinator - RM Auto Group
Confidential
Posted: January 30, 2026
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Quick Summary
We are seeking a Service Appointment Co-ordinator to join our team in Saskatoon, Saskatchewan. The ideal candidate will be responsible for greeting customers, scheduling appointments, and conducting customer service calls. The successful candidate will have excellent communication skills and a customer-centric approach.
Required Skills
Job Description
RM Auto Group is presently looking for an enthusiastic, customer-oriented individual to work as a full-time Service Appointment Coordinator.
Specific Responsibilities include but are not limited to:
Greet customers on the phone or in the Dealership, promptly and in a courteous manner.
Schedule appointments based on service calls and maintain the appointment scheduler.
Monitoring customer experience and conducting outbound phone calls for customer satisfaction surveys.
Conducting parts follow-up calls.
Address customer questions/needs promptly and professionally.
Assisting with customer vehicle pick-up.
Filling in for service advisors when required.
Qualifications:
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Ability to provide exceptional customer service.
Excellent computer skills.
Automotive training, background, and experience preferred.
Must have a valid driver's license and provide a driver's abstract and criminal record check if hired.
RM Auto Group offers:
Exceptional income potential: Our competitive performance-driven compensation plan means your talent and hard work will be rewarded with the ability for advancement within RM Auto Group (Meidl Honda, Mainway Mazda, Mid-West Meidl Collision Centre, Carlton Honda and Prince Albert Toyota).
Comprehensive group benefits insurance: We know protection for you and your family is important.
Management Support: We provide ongoing training, product knowledge courses, and guidance to help you reach your full potential.
The RM Auto Group is ever-growing with career opportunities throughout Meidl Honda, Oakwood Nissan, Infiniti Saskatoon, Mainway Mazda, Mid-West Meidl Collision Centre, Carlton Honda and Prince Albert Toyota. If you would like to work with a dynamic team and enjoy a challenge, then we would like to hear from you!