Service Advisor - Maserati / Alfa Romeo

Maserati / Alpha Romero is looking for a Service Advisor to join our team of talented professionals!

Duties/Responsibilities would include, but are not limited to: 

Write up repair orders for customer owned vehicles

Write up repair orders for new and used stock vehicles

Keep customers and sales department updated regularly regarding repair order progress and repair completion

Follow up with all customers and the sales department when their special-order parts arrive.

Post service visit follow up with customers

Maintain above national average CSI score

Make service appointments

Make the service manager aware of any potential customer or repair issues.

Required Skills/Abilities 

Working knowledge and experience of automotive products, functions, repairs and parts.

Possess mechanical and automotive parts/service experience

Ability to understand service sales training and new product information

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals.

Ability to convey repair information in a manner that customers will understand

Excellent communication skills with both customers and team members

Ability to keep your workload and customer communication very organized

Punctual, reliable and a team player

Supervisory Responsibilities - None

Equal Employment Opportunity

The policy of Hi-Tech Motorcars is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hi-Tech Motorcars is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected]. In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.