Server, Events (PT/FT)- The Quay : Toronto Board of Trade

Located on Toronto’s waterfront, our modern event space hosts up to 400 guests in a bright, contemporary setting. Featuring floor-to-ceiling windows, versatile meeting and gala spaces, and a stunning third-floor terrace with city views, we deliver exceptional corporate and social events supported by a chef-driven kitchen and dedicated service team.

What’s in it for you? 

• Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
• Discounted gym membership 
• Access to our Employee Assistance Program for confidential support
• 50% dining discount at all O&B restaurants for you and up to three guests
• Employee Referral Program
• Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Event Servers play a key role in the execution of special events. They assist with setup and breakdown, deliver food and beverage service with efficiency and professionalism, and help maintain a clean, organized event space. Event Servers are knowledgeable about the event menu and are expected to monitor food quality and presentation, while providing attentive service throughout the event.

The Day to Day:

• Assist with the setup, organization, and breakdown of event spaces, including table settings, décor, service stations, and equipment, ensuring all areas meet Oliver & Bonacini’s presentation and brand standards.
• Provide attentive and professional food and beverage service to guests, following service sequences and directions from the Management and Events teams.
• Maintain a high standard of cleanliness and organization throughout the event by clearing plates, cutlery, glassware, and service areas in a timely and discreet manner.
• Monitor food presentation, portioning, and quality, ensuring consistency with menu specifications and immediately communicating any concerns to the culinary or management team.
• Demonstrate thorough knowledge of event menus, including ingredients, preparation methods, and potential allergens, in order to confidently answer guest questions and make informed recommendations.
• Respond promptly, courteously, and professionally to guest needs, requests, and feedback, ensuring a positive and memorable guest experience.
• Collaborate effectively with fellow servers, bartenders, culinary staff, and event managers to ensure seamless service flow and a well-coordinated event.
• Adhere to all Oliver & Bonacini health, safety, and sanitation standards, as well as Smart Serve and food handling regulations.
• Maintain a professional appearance and demeanor at all times, representing the O&B brand with confidence and hospitality excellence.
• Perform additional duties as assigned by Management to support the successful execution of events.

Qualifications

• Valid Smart Serve certification required
• Proven experience in event service or hospitality 
• Excellent food and wine knowledge and ability to describe 
• A passion for guest service and creating memorable moments
• Strong communication and teamwork skills
• Ability to remain composed under pressure and adapt to fast-paced environments
• Availability to work flexible hours, including evenings, weekends, and holidays
• Legally eligible to work in Canada

This is a current vacancy

Wage: $20 - $34 (+ gratuities included)

AI Disclosure

To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation

Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.