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Senior Web Designer

Confidential

Warszawa, Mazowieckie, Poland permanent

Posted: April 28, 2026

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Quick Summary

We are seeking a Senior Web Designer to join our team in Warsaw, Poland, who can convert complex web design concepts into high-quality visuals, using industry-standard tools and software, and collaborating with our development team to create a seamless user experience.

Job Description

Location: Warsaw (hybrid: 1-3 per week in the office)

Salary: 13.000 - 17.000 PLN B2B

Contract type: B2B

Tidio is the customer service platform that aligns AI and people, so businesses can scale without losing trust or the human touch. Our goal is to help entrepreneurs grow by making customer service more efficient while keeping it helpful.
Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

A few facts about us:

• Our product is one of the world's leading AI customer service solutions, and our goal is to become no. 1

• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.

• We currently rate at 4.7/5 in both Shopify and G2.

• Our ML team was among the first in the world to launch an AI agent - (Lyro) for customer service! 🌍

• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.

• Currently, we hire over 150 fantastic people.

Would you like to see what working with us looks like? Check out our #GrowWithTidio video 🎥👇

About the role:
You'll be joining the Marketing Technology team, working at the intersection of design, data, and growth - but your impact won't stop there. You'll collaborate across multiple stakeholders and products, which means your work will be seen, debated, and shipped at scale.

Day to day, you'll design, test, and iterate landing pages and homepages across three products: Tidio, Lyro, and Hubi - with one core question driving every decision. At the same time, you'll expand and maintain a design system that has to work consistently across multiple brands simultaneously, with no compromises and no one-off exceptions without a plan. On top of that, you'll create ad creatives that actually stop the scroll - high-impact animations, UGC-style content, social ads - using AI tools to iterate fast and scale what performs.

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