Senior VoIP / Network Engineer (UCCE Preferred) - 15+ Years required

StartekkInc

Atlantic City, NJ, United States contract

Posted: March 26, 2026

Job Description

• StarTekk’s adoption of Digital Transformation is to accelerate organizational growth, increase efficiencies and help Star Workforce achieve focused business goals. The Employee will help our organization to identify and bridge the gap that exists in the business by analyzing the data, scale and support digital transformation initiatives.

We are seeking a highly experienced Senior VoIP / Network Engineer with 15+ years of hands-on experience in enterprise voice and network infrastructure. The ideal candidate will have deep expertise in VoIP technologies, advanced networking, and troubleshooting complex, large-scale communication environments. Experience with Cisco contact center technologies (UCCE) is preferred.

Key Responsibilities

VoIP / Voice Engineering

• Design and architect enterprise VoIP and IP telephony solutions

• Lead implementation of SIP, RTP, and call control protocols

• Troubleshoot complex voice quality issues (latency, jitter, packet loss)

• Manage dial plans, call routing, and call flow design

Network Engineering

• Architect and manage enterprise network infrastructure (routers, switches, firewalls)

• Implement advanced TCP/IP, VLANs, QoS, and VPN solutions

• Optimize networks for real-time voice traffic and high availability

• Lead network performance tuning and capacity planning

Unified Communications / UCCE (Preferred)

• Support and integrate Cisco UCCE / Contact Center solutions

• Work with ICM, CVP, and CUCM environments

• Troubleshoot and optimize call center routing and IVR systems

 Leadership & Troubleshooting

• Lead complex troubleshooting and root cause analysis (RCA)

• Mentor junior engineers and provide technical guidance

• Collaborate with cross-functional teams on enterprise projects

Security & Compliance

• Ensure secure voice and network architecture

• Implement best practices for compliance and data protection

Preferred Skills

• Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or related field
• Experience with Cisco UCCE (Unified Contact Center Enterprise)

• Knowledge of ICM, CVP, CUCM

• Experience with Unified Communications and Cloud VoIP

• Certifications: CCNP, CCIE, or equivalent

This is a 100% onsite role based in Atlantic City, NJ

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.