Senior UX Researcher, Product Experimentation (Inventors)

About Woven by Toyota
Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of mobility through human-centric innovation — expanding what “mobility” means and how it serves society.

Our work centers on four pillars: AD/ADAS, our autonomous driving and advanced driver assist technologies; Arene, our software development platform for software-defined vehicles; Woven City, a test course for mobility; and Cloud & AI, the digital infrastructure powering our collaborative foundation. Business-critical functions empower these teams to execute, and together, we’re working toward one bold goal: a world with zero accidents and enhanced well-being for all.

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TEAM
Toyota is redefining what it means to move. We're challenging the current state of mobility by enhancing the movement of people, goods, information and energy. Centered around three core concepts - A Living Laboratory™, Human-Centered, and Ever Evolving City™ - Woven City serves as a test course for mobility to fulfill our purpose of well-being for all.

We do this by bringing together a diverse community of people with a shared passion for the future of mobility to co-create, develop and refine innovative products and services. This cross-section of social infrastructure, mobility, and people provides a unique opportunity for inventors, residents and visitors to interact seamlessly with new technologies throughout daily life in an environment that emulates a real city.
The Inventor UX team is part of the Inventor Acceleration and Services organization within Woven City Management.

Our team supports inventors coming to Woven City in planning and conducting their research and experiments through UX research, design, and advanced technologies.
We work closely with inventors to enable effective experimentation and data-based decision-making.

For more information about Woven City, please visit: https://www.woven-city.global/

WHO ARE WE LOOKING FOR?
We are looking for a Senior UX Researcher who can design and lead applied research for inventor-led experiments in Woven City.
In this role, you will work directly with inventors to plan and execute user research for PoCs across domains such as VR, robotics, and mobility, while providing data-driven direction and consultation.
This role requires strong stakeholder communication skills, and prior experience in a research agency or consulting environment is highly valued.
You will report to the Inventor UX Manager within Inventor Acceleration and Services and collaborate cross-functionally with product, design, and technology teams.

RESPONSIBILITIES:
• Design and conduct qualitative and quantitative research for inventor-led PoCs and experiments particularly in domains such as robotics and mobility
• Plan and execute user studies using a range of research methods, including VR-based evaluation, biometrics, surveys, interviews, and market research
• Analyze research data and provide evidence-based recommendations to inventors and stakeholders
• Communicate & Mentor – Engage in cross-functional discussions, advise peers and managers, lead post-mortems to improve practices, and mentor team members to grow research capabilities
• Manage end-to-end research activities including planning, execution, reporting, and stakeholder alignment

MINIMUM QUALIFICATIONS:
• 10+ years of experience in UX Research, Product or a related research role
• Bachelor’s degree in Psychology, Human Factors, Human Robot Interaction, Human Computer Interaction, or a related field
• Experience in a client-facing research role (e.g. research agency, consulting firm, or equivalent)
• Business-level proficiency in both English and Japanese (JLPT N1 or above)

NICE TO HAVES:
• Experience working with emerging technologies such as XR (VR, AR), robotics, mobility
• Familiarity with biometric research methods for user experience evaluation (e.g. eye tracking, HRV, GSR etc.)
• Experience with advanced research and data analysis tools (e.g. Databricks, Python, R, Qualtrics)
• Experience supporting early-stage product development through consulting for startups

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Important Points
・All interviews will be arranged via Google Meet, unless otherwise stated.
・The same job descriptions are available in both English and Japanese; therefore, we kindly ask that you apply to only one version.
・We kindly request that you submit your resume in English, if possible. However, Japanese resumes are also acceptable. Please note that, depending on the English proficiency requirements of the role, we may request an English version of your resume later in the process.

WHAT WE OFFER
・Competitive Salary - Based on experience
・Work Hours - Flexible working time
・Paid Holiday - 20 days per year (prorated)
・Sick Leave - 6 days per year (prorated)
・Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company
・Japanese Social Insurance - Health Insurance, Pension, Workers’ Comp, and Unemployment Insurance, Long-term care insurance
・Housing Allowance
・Retirement Benefits
・Rental Cars Support
・In-house Training Program (software study/language study)

Our Commitment
・We are an equal opportunity employer and value diversity.
・Any information we receive from you will be used only in the hiring and onboarding process. Please see our privacy notice for more details.