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Senior UX Researcher

Emma Sleep

Lisbon Hybrid permanent

Posted: October 14, 2025

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Job Description

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day. 
  
At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!

What you'll do:
Conduct in-depth UX Research with both consumers and internal stakeholders to support product design and development processes. Utilize quantitative and qualitative user research methods to gather insights that drive decisions for new and existing products. Collaborate closely with product design teams to ensure user-centered design principles are integrated into product development. Produce comprehensive reports that communicate research findings, insights, and recommendations to key stakeholders across the business. Facilitate effective communication between design, product, and other cross-functional teams to ensure alignment with business objectives.


Who we're looking for::
You have at least 3 to 5 years of experience in UX Research, with a proven track record in both quantitative and qualitative research techniques. You possess high technical skills combined with collaborative soft skills and a strong ability to manage stakeholders. You have structured thinking, with the ability to prioritize tasks, create clear processes, and connect the dots between research findings and business outcomes. You are passionate about product design, ensuring the user's voice is heard and valued in every stage of development.


What we offer::
Pet-friendly environment, where you can bring your furry desk buddy;  Discounts on our top-notch products;   Health insurance including dentist;  24 days holidays / year +1 day/year at Emma (max. 29 days);  The opportunity to collaborate with multinational teams;  Exciting events that aren't just team-building exercises but opportunities to create epic memories;  All the tools you need to grow and ownership from the beginning. 


Become an Emmie

Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. ​

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!

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