Senior UX Product Designer, The Roku Channel

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the Team 

Our talented and diverse UX team delights users one design at a time, while building and enhancing a UX culture within Roku that nurtures our ongoing enrichment and elevates the UX maturity across the company and the industry. We believe that great user experiences come from people who have the vision to see the big picture on the macro side while still maintaining incredible attention to detail on the micro side. More than the ability to keep the vision while managing the minutiae, we need someone who can play three-dimensional chess on the axes of what our customers need and what our world-class engineers can produce while keeping things as elegantly easy as possible. 
 

About the Role

Roku is looking for a talented, well-rounded Senior UX Product Designer who can create useful and easy-to-use streaming experiences. For this role, we need a senior designer with extensive experience on consumer-facing products. This person is both a thinker and a maker - someone that is comfortable with thinking about customer value while still maintaining a command of design details. We want someone who is fluent whether speaking with designers, product managers, or engineers, with a track record of driving concepts all the way to launch. This person is focused on design excellence and is thoughtful about delivering design solutions that create engagement. The ideal candidate will have a track record of creating impactful experiences in the streaming industry. This person must be an independent operator, able to push projects forward on their own, while still proactively seeking stakeholder feedback and approvals. They should be pragmatic and guided by UX principles and frameworks for building robust and functional products. The candidate should demonstrate confidence in their approach while carefully assessing tradeoffs to make informed decisions. The ability to work effectively in a fast-paced environment, remain flexible, and manage through change, while being comfortable with ambiguity, is essential.

For California Only - The estimated annual salary for this position is between $217,900 - $270,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off

What You’ll Be Doing

• Explore design directions, analyzing the pros and cons of each, to arrive at creative, thoughtful design solutions

• Communicate the user experience at various stages of the design process with wireframes, flow diagrams, mockups, specs, and/or lightweight prototypes

• Provide and receive feedback in regular design critiques with peers, cross-functionals in the core team of the projects, and leadership

• Balance qualitative and quantitative data to make user-centered design decisions

• Analyze and document interaction models and detailed case logic

• Partner with product managers, engineers, and cross-functional stakeholders to understand requirements and build unique experiences that inform, entertain, and delight our customers

• Contribute at every step of the product life-cycle from general product discovery, research, ideation, and AB tests

• Partner with User Researchers to determine and execute the ideal research method to gather customer insights or evaluate designs

• Drive changes, refinements, and improvements to the user experience

• Operate independently with self-motivation, taking initiative and driving projects to completion without extensive guidance

• Facilitate quick and effective decision-making, ensuring efficient progress and alignment within the team

We’re Excited If You Have

• 6+ years of relevant experience in UX Design

• Proficiency in Figma

• A passion for the end-to-end user experience

• Strong analytical skills to navigate complex interaction paths and use cases

• Strong visual design skills to bring proposals to high-fidelity, near implementation-ready designs

• Experience with the streaming TV experience and TV UI design

• Experience collaborating with teams of designers, researchers, product managers, and engineers throughout the design process and creating artifacts to document the design and user experience

• Excellent communication, facilitation, presentation, interpersonal, and analytical skills

• Excellent problem-solving skills and relentless attention to detail

• Ability to operate effectively in a dynamic and self-managing environment

• Confidence in decision-making while carefully evaluating tradeoffs

• Flexibility and adaptability in navigating through change and ambiguity

• Actively builds with AI — creating workflows, tools, or resources that make you and/or your team more effective

• Excited about AI’s potential to elevate the craft of UX, and eager to adapt as the technology evolves

#LI-SSC

Our Hybrid Work Approach

Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

Accommodations

Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to [email protected].

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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