Senior UX Designer (Contract Position)

Who We Are

Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.

Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.

Recognized by TIME as one of 2025’s Best Inventions and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

Design at Pindrop lives at the intersection of deep technology, complex enterprise workflows, and human trust. Our UX team is embedded in Product and Engineering, collaborating closely with research scientists, PMs, and UI engineers to turn advanced voice, fraud, and deepfake detection capabilities into simple, explainable, and trustworthy experiences. We value clarity over cleverness, accessibility by default, and opinionated, data-informed decisions grounded in real customer insight. We share a unified design system, patterns, and research practice across teams so that every interaction feels cohesive, consistent, and worthy of the critical environments our customers operate in.

What you’ll do

• Work closely with our Product team to take raw concepts and translate them into elegant user interfaces.

• Deliver wireframes, high-fidelity mockups, and interactive click-through demos.

• Create responsive designs for accessible, diverse screen sizes.

• Participate in user research with our enterprise users.

• Convert mockups into artifacts that our UI engineers can integrate into their apps.

• Work across our UI teams and build shared style guides and templates.

Who you are

• A solid track record of designing innovative web designs and user experiences, especially with enterprise products or platforms.

• Hands-on experience with Figma, or other prototyping tools such as Sketch, Adobe XD, etc.

• A solid understanding of HTML / CSS.

• Comfortable with AI tools such as Figma Make, Claude, ChatGPT, etc.

• An appreciation for typography demonstrated through previous work.

• Resilient in the face of challenges, change, and ambiguity.

• Optimistic and believe that you can make a problem into a solution.

• Resourceful, excited to uncover innovative solutions and teach yourself something new when needed.

• Take accountability, do the things you say you’ll do, under-promise and over-deliver.

• Nimble and adaptable when priorities change and continue to see the “forest through the trees”.

Your skill-set

• Experience working with native UI guidelines, responsive web, user interface, accessibility, and visual design standards.

• Strong experience in creating and maintaining design systems and style guides to ensure consistency across a suite of products.

• Strong communication skills with the ability to document design process and mark up designs for handoff to developers.

• Creative and flexible problem solver with the ability to extract meaningful insights from multiple sources of data.

• Bachelor’s degree or higher (or equivalent professional experience) in HCI, Interface Design, Interaction Design, Design, Information Science, Communication Design or relevant technical discipline.

• Knowledge of agile methodologies is helpful.

What’s in it for you

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, and Company-wide Rest Days.

Within 30 days, you’ll

• Complete onboarding and understand Pindrop as a product and the voice technology space.

• Start getting to know your team and company culture.

• Begin initial role-based training and attend required security and compliance training.

Within 60 days, you’ll

• Accomplish some quick wins and add value.

• Understand your team goals and help build the OKRs (Objectives and Key Results) for the next quarter.

• Establish relationships with key partners for continued collaboration.

Within 90 days, you’ll

• Continue to add value and integrate with your team.

• Feel confident in your role and be familiar with Pindrop's core values, sales cycle, and value proposition.

• Complete a 90-day check-in with your manager to discuss wins, blockers, and next steps.

What We Offer

As part of Pindrop, you’ll directly influence our products and contribute to shaping the future of voice security. We invest in great people and support them with great benefits:

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Competitive compensation, including equity for all employees

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Unlimited Paid Time Off (PTO)

•
Remote-first culture

This position is contracted through Alcor BPO.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

AI - A Transformative Force

At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.

Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.