Senior UI/UX Web Designer

At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft.

Sr. UI/UX Web Designer

• Lead end-to-end design for multiple websites reaching millions of users.

• Own and evolve the design system to ensure consistency, scalability, and accessibility.

• Collaborate with cross-functional teams to deliver high-quality, data-informed web experiences.

Team intro:

As part of the Web and Digital Experience team supporting the Marketing department, we create compelling digital experiences across all corporate, product, and campaign websites. With millions of visitors each month, we focus on creating intuitive, accessible, and visually stunning designs that support our business goals. We use modern design tools and methodologies, maintain design systems, and partner closely with developers and stakeholders to deliver exceptional user experiences.

About the role:

As the Senior UI/UX Web Designer, you will be the primary designer responsible for driving the look, feel, and usability of our marketing websites. While you will be the only dedicated designer on the Web and Digital Experience team, you’ll collaborate closely with UX and Creative designers across the company, as well as developers and marketers, to deliver impactful digital experiences.

This role is both strategic and hands-on: you’ll lead design projects end-to-end, contribute to our design system, and influence how millions of visitors engage with our websites. With your speed, passion, and attention to quality, you’ll set the standard for design excellence on our marketing web properties while also laying the groundwork for potential future leadership opportunities.

• Create wireframes, mockups, and high-fidelity prototypes for responsive web pages and campaign landing pages

• Own and evolve our design system and component library, ensuring brand consistency and scalability

• Lead user research initiatives and translate insights into actionable design improvements

• Partner with developers to ensure designs are implemented accurately, efficiently, and with high quality

• Drive A/B testing and optimization by producing design variations and analyzing outcomes

• Uphold accessibility and usability best practices across all digital touchpoints

• Present design concepts to stakeholders and advocate for user-centered solutions

We are looking for you if you have:

• 4–6 years of experience in UI/UX or digital design, with a strong record of delivering high-quality web projects

• A portfolio that demonstrates creative problem-solving, user-centered design, and measurable business impact

• Expert proficiency in Figma with the ability to deliver production-ready designs quickly and effectively

• Strong knowledge of responsive design principles, typography, color theory, and visual hierarchy

• Experience working with design systems and component-based design

• Familiarity with usability testing, A/B testing, and data-driven design

• Excellent communication skills, with the ability to clearly articulate design decisions to stakeholders

• Ability to balance speed with quality, delivering polished work under tight deadlines

• English proficiency at B2 level or higher

Nice to have:

• Basic understanding of HTML/CSS to better collaborate with developers

• Experience in B2B SaaS or technology-driven marketing environments

• Knowledge of accessibility standards (WCAG)

• Familiarity with SEO and its influence on web design decisions

• Interest in leadership and mentoring, with potential to step into a team lead role in the future

Why you should join the SmartBear crew:

• You can grow your career at every level.

• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.

• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.

• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.

• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.

• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.

• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.

• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

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