Senior Technician (Digital Infrastructure)

SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is an ISO certified international Information Technology consulting and Engineering Services company focused on supporting public and private sector customers as they tackle their most daunting Information Technology and business challenges.

They are seeking a Senior Technician (Digital Infrastructure) to support an upcoming NATO ACT program in Norfolk, VA. This is a great opportunity to be part of an international company specializing in the provision of services in the area of information systems and technologies, outsourcing solutions, and application development services to government and non-government organizations.

Working Location: Norfolk, VA.

Employment Type: 1099, B2B

Compensation: $40-45/hr USD

Language: High proficiency level in English language

Security Clearance: NATO Secret

DUTIES/ROLE:

· Accomplish system administrator duties for NU, NR, and NS CIS systems in the CSU AOR.

· Accomplish server/client hardware and software troubleshooting actions.

· Maintain and update the VMware virtual environment.

· Analyze and implement Microsoft Active Directory changes to meet user or operational requirements.

· Analyze and update Microsoft and Linux policies for system optimization and security.

· Implement and test new software versions and patches.

· Write PowerShell commands and scripts to automate system administration tasks.

· Provide assistance with fault resolution and document actions in accordance with Incident Management procedures.

· Develop and maintain Standard Operating Procedures for routine system administration duties.

· Maintain physical server hardware in the local data center.

· Provide status updates for assigned requests using ITSM service desk software.

· Follow up with users on completed requests prior to closing.

· Provide collaboration and assistance to other work sections within the Service Operations Branch in support of mission requirements.

· Support physical task requirements, including the ability to lift up to 25 lbs.

· Deputize for higher-grade staff as required.

· Perform other duties as required.

Essential Qualifications/Experience:

· Higher vocational training in a relevant discipline with 2 years post-related experience, or a secondary educational qualification with 4 years post-related experience.

· 2+ years' practical, hands-on experience supporting core enterprise computing services:

o System Administration on a large computer network.

o Windows and Linux Operating Systems.

o Active Directory and Group Policy Management.

o Virtualization of servers and desktops.

o Storage Area Networks (SANs).

o Data backup systems.

o Use of scripting to automate tasks.

o Large-scale system management tools, such as MCM (Microsoft Configuration Manager).

o ITIL Problem Management.

Desirable Qualifications/Experience:

· University Bachelor’s degree in a CIS-related subject.

· Active certifications covering CIS-related topics from recognized and accredited organizations.

· Practical experience in the area of cybersecurity.

· Comprehensive knowledge of the principles of computer and communications security, networking, and the vulnerabilities of modern operating systems and applications.

· ITIL certification and experience applying ITIL Change Management and/or Service Asset and Configuration Management processes.

· Prior experience working in an international environment comprising both military and civilian elements.

· Knowledge of NATO responsibilities and organization, including ACO and ACT.