Senior Technical Writer (m/f/d)

Ververica is looking for a Senior Technical Writer with proven experience creating exceptional developer-facing documentation, with a strong focus on code-first resources and product enablement for technical audiences. This role owns the creation of clear, accurate, and practical documentation that helps developers, architects, and operators successfully build, deploy, and scale with Ververica products and Apache Flink®.

This position is ideal for a hands-on documentation specialist and developer educator who thrives on mastering complex systems, enjoys working closely with engineers, and elevates the developer experience through precise language, strong information architecture, and executable examples. The work emphasizes technical depth, credibility, and continuous improvement driven by real user needs.

What You Do

Develop deeply technical documentation for Ververica’s commercial products, providing developers, operators, and architects with the guidance they need to deploy, operate, and integrate our products in their own environments and within the Apache Flink® ecosystem. Deliver clear, actionable guidance that emphasizes technical accuracy, practical feasibility, and helps users successfully deploy, operate, and scale streaming applications.

You will:

• Document APIs, client libraries, CLIs, and system architecture to support enterprise deployments.
• Translate complex distributed systems and streaming concepts into practical, reproducible guidance.
• Create developer enablement content, including tutorials, quickstarts, integration and migration guides, and troubleshooting playbooks.
• Clarify what is technically feasible, explaining the reasoning behind design, architectural, and operational choices.
• Prevent implementation and operational mistakes caused by oversimplification or incomplete guidance.
• Collaborate closely with engineering, product, and customer-facing teams to capture accurate, timely information.
• Maintain consistent information architecture, style, and standards across all technical content.
• Leverage insights from customer-facing teams to continuously improve the clarity, accuracy, and usefulness of documentation.
• Contribute to technical training and enablement materials, including Ververica Academy content when appropriate.

Why This Role Matters

This role directly shapes how developers experience Ververica products. The documentation produced here reduces friction, accelerates adoption, and builds trust with highly technical users. Success is measured by clarity, accuracy, and the ability of developers to move from first interaction to production with confidence.

Requirements:
• 7+ years of experience as a technical writer, documentation engineer, or similar role focused on developer-facing content.
• Proven ability to produce comprehensive, maintainable API documentation for REST and gRPC services, developer libraries, and other programmatic interfaces, including versioned references.
• Strong understanding of software development concepts, distributed systems, and cloud-native architectures.
• Experience creating developer enablement content, including tutorials, integration guides, troubleshooting playbooks, and conceptual overviews.
• Excellent written communication in clear, idiomatic American English for a global technical audience.
• Strong collaboration skills with engineering, product, and customer-facing teams to capture accurate, actionable content.
• Expert-level proficiency with modern documentation tooling, version control, and content management workflows.

Preferred Qualifications

• Experience with Apache Flink® or other stream-processing technologies.
• Hands-on knowledge of cloud-native architectures, Kubernetes, and DevOps workflows.
• Background in software engineering, computer science, or equivalent technical expertise.
• Experience working in open-source communities and contributing to documentation or code.
• Proven experience with structured authoring and code-centric documentation tools such as Markdown, GitHub, Docusaurus, or similar frameworks.
• Demonstrated ability to translate complex technical concepts into practical, reproducible guidance for developers and operators.

Benefits:
At Ververica, you'll be part of a dynamic and innovative team at the forefront of real-time data processing technology. We offer a creative and collaborative work environment where your ideas and contributions will shape the future of our brand and its presence in the industry. If you're passionate about streaming data, customer success and want to make a significant impact at a leading tech company, we'd love to hear from you.