Senior Technical Writer/BSA - Banking Domain and Storytelling - R01561220

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Senior Technical Writer/BSA - Banking Domain and Storytelling

Primary Skills:
• Manage Product Backlog, Business Processes at program/enterprise level, Stakeholder Management, Product roadmap and vision, Design product blueprint

Job requirements:
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Role: Senior Technical Writer/BSA - Banking Domain and Storytelling
Years of Experience: 10+ years
Location: Remote/ Hybrid (Coppell, TX/New York, NY, San Ramon, CA)
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• As a consultant within the Vertical team, you will work with our clients to define their digital strategy and execution roadmap, and design and implement differentiated digital solutions to help deliver measurable value.
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Job Description:
• We are seeking a Senior Technical Writer with strong Banking domain expertise and exceptional storytelling skills, capable of transforming complex architecture, program, and business concepts into compelling narratives for senior leadership and executive audiences.
• This role requires someone who can build powerful stories out of fragmented inputs, connect business context, architecture decisions, risks, and outcomes, and present them in a clear, structured, and impactful manner.
• Key Responsibilities
• Architecture Storytelling & Documentation
• Develop end-to-end architecture narratives, translating complex enterprise and solution designs into easy-to-consume stories.
• Create clear, logical, and engaging documentation that connects:
• Business drivers
• Architecture decisions
• Program execution
• Risks & dependencies
• Business outcomes
• Partner closely with Enterprise Architects, Solution Architects, and Delivery Leaders to shape cohesive architecture stories rather than just static documentation.
• Executive & Leadership Communication
• Build executive-ready narratives, leadership decks, and program readouts for:
• Steering committee meetings
• CXO forums
• QBRs
• Client leadership updates
• Convert technical and operational updates into leadership-friendly storylines that clearly articulate progress, impact, risks, and decisions required.
• Create crisp executive summaries and strategic viewpoints, not just detailed reports.
• Banking Domain & Program Enablement
• Produce high-quality documentation across core banking, lending, digital banking, payments, and regulatory initiatives.
• Develop process workflows, operating models, and transformation narratives aligned to banking business objectives.
• Support client proposals, RFP responses, solution narratives, and transformation roadmaps.
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• Required Skills & Experience:
• Experience as a Technical Writer / Documentation Lead / Program Communication Specialist, with deep BFSI domain exposure.
• Exceptional storytelling and narrative-building skills – ability to connect dots, simplify complexity, and drive clarity for leadership.
• Strong understanding of:
• Enterprise & Solution Architecture concepts
• Banking systems, platforms, and business workflows
• Proven ability to craft executive narratives, strategic decks, and leadership readouts.
• Excellent written communication, presentation, and stakeholder management skills.
• Key Behavioral Traits
• Outstanding storyteller – can transform ambiguity into clarity
• Strategic thinker – understands context, not just content
• Executive presence in communication
• Highly structured, detail-oriented, and outcome-focused
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Why should you apply for this role?
As Brillio continues to gain momentum as a trusted partner for our clients in their digital transformation journey, we strive to set new benchmarks for speed and value creation. The DI team at Brillio is at the forefront of leading this charge by reimagining and executing how we structure, sell and deliver our services to better serve our clients.
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• Know more about
• PPE: https://www.brillio.com/platform-and-product-engineering/
• DAE: https://www.brillio.com/services-data-analytics/
• CES: https://www.brillio.com/services-customer-experience-services/
• DI: https://www.brillio.com/services-digital-infrastructure/
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• Know what it’s like to work and grow at Brillio: https://www.brillio.com/join-us/
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Equal Employment Opportunity Declaration
• Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
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