Senior Technical Support Engineer (BI)

Confidential

Kallithea, Attica Hybrid permanent

Posted: January 30, 2026

Job Description

We are looking for a Senior Technical Support Engineer to join our team. The primary focus of this role is to provide extended BI – ETL support services and consultation to clients.

Responsibilities:

Troubleshoot SAP BI suite issues.

Troubleshoot Informatica Power Center issues.

Performing analysis of root causes.

Talking directly to the customer to determine the nature of the technical issue.

Connecting to the customer's computer system via remote access.

Install, implement and upgrade BI & ETL applications.

Reporting on metrics regarding usage and performance.

Organizing and promoting training courses.

Skills & Knowledge:

BS Degree in Computer Science, Information Technology, or related field.

ITIL Framework Knowledge.

5+ years of support expertise.

SQL skills.

5+ years of experience with SAP BI suite or similar application (certification is a plus).

5+ years of experience with Informatica Control Center or similar application (certification is a plus).

Middleware technology skills (IIS, Tomcat).

Capable of working under pressure.

Familiarity and experience with Critical Production Systems.

Fluent in Greek and English language.

Benefits:

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

Our company is people - centric and offers personalized benefits to each employee:

We want you to be well compensated for what you bring in, so we offer an attractive salary package.

Your health matters to us, so all colleagues have a private health insurance plan from day one.

Developer’s fuel is coffee, and the supply source is in our kitchen!

We are excited for challenges, so you are invited to take part in exciting projects.

We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide.

We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!

Relational Financial Solutions adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in https://www.relationalfs.com/legal-information/pri.... By submitting an application to this position and by sharing your personal data with Relational Financial Solutions you acknowledge and accept its Policy and authorise Relational Financial Solutions to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.