Senior Technical Support Associate / Technical Sales Associate- Voice Process

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: February 4, 2017

Interested in this position?

Create a free account to apply with AI-powered matching

Quick Summary

Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Required Skills

Customer Service Technical Support Problem Solving Sales Incentives Shift Management Communication Empathy

Job Description

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US/AUS and Canadian customers 24x7 with our best technicians.

Position: Senior Tech Support Associate / Tech Sales Associate

Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits & Facilities:

Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives

Hike of 15% -20% on last drawn salary
Loyalty Bonus of Rs.5000 every year

Referral Bonus of Rs.2000 per candidate.

No extension of shift timings

High prospect of growth

Salary Increment after 9 months.

Shift timing – US Shift

Working Days: 6 days

ONLY EXPERIENCED CANDIDATES ARE APPLICABLE
Contact: Rima(HR) 7686839463

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.

Create Free Account Sign In

← Browse all jobs